Starbucks

Outstanding service! Very kind people. I was very impressed with their positive attitudes and customer service!

I frequently receive very poor service at this location. On more than one occasion I have not been greeted or thanked while going through the drive thru. They simply hand me my order and I’m sent on my way. Today they gave me a green tea latte instead of my usual chai tea latte. It was some disgusting green concoction instead. I expect more when I pay for overpriced beverages.

I stop here frequently on my way to work in the morning. I choose this location mostly because of the drive thru. The service is usually pretty quick and the line of cars moves quickly. I typically just order a coffee so no complaints on making my drink correctly. Consistent with the coffee I’ve had at other Starbucks locations.

I like this place, the drive thru is great sometimes there’s a wait but that’s ok. Once you get to the window service is usually quick. This place makes a fab breakfast sandwich! Try the Bacon and Gouda!

The beverages are great, the workers are nice and patient, my only complaint is that it is busy but thats nobodys fault.

Every time I visit, even if they’re busy, the employees have great attitudes and take their time with the customers orders. Today I went through the drive thru because it was cold out. I had my dog with me and the barista was so kind to give me a small cup of whipped cream for him. It was awesome, definitely made my day.

I will preface this review by saying I’m really just not a fan of Starbucks to begin with.
I was in Garfield Hts to run an errand and had a killer migraine that wouldn’t quit and espresso shots always do the trick for me. Resorted to Starbucks because I’m unfamiliar with the area.
On the menu, they had the pricing option for an espresso shot added to your drink, and also two different priced sizes of just straight up espresso. I asked how large the more expensive option was and was given the answer «Uh, well you can get it in any sized drink?» She tried telling me I could get it in one of their lattes, or cappuccinos or whatever sized drink I wanted. Or a pumpkin spice latte. No…
I tried explaining several times «no, really, I just want an espresso, people drink them plain» but she clearly was just not picking that up so I finally settled by just saying fine, I’ll take a black coffee with an espresso shot in it. $ 3.85…
I mean, I’m not a pretentious elitist coffee drinker or anything, and I realize their average customer is ordering a milkshake, but if you work in a coffee shop you should probably know what an espresso is. And that they don’t always go in pumpkin spice lattes.
2 stars because it did take care of my migraine and would have been an «ok» cup of coffee if it were priced accordingly to the quality.

The coffee is great, nothing wrong with the environment it’s perfect. It’s always very clean when I go in too. I am only leaving three stars because the people they have working here are so rude. Not all of them some are very friendly, but most of the time I go there, there’s is a few ladies and they looks at me like I am from a foreign country. if I ask for different options in my drink they can never get it right. I am not the only one who says this, I have a couple of friends that say the same thing also. Also, when you walk in no one greets you compared to other Starbucks that I went to, they just make you feel very awkward. Especially because I come here every day before work.

It may be a Cleveland thing but what is with the no fruit or yogurt options. I know it is a coffee shop but I like having healthier options.

Very nice Starbucks. This Starbucks has to be great since they are almost alone in the Shopping Center that is dying. They barista are very nice and I have made this Starbucks one of my usual places.

Chai latte season
Most unpretentious Starbucks!

Drive-​thru. Even at closing when my friend and I were the only 2 people in the store the cashier asked our names and wrote them on our cups and when the worker who made the drinks handed them to us he used our names. Way to stick to policy even in the last 30 minutes of the shift. Nice location just off the highway. A few tables, but none very large in size if you have a lot of work to spread out. A couple comfy chairs in the window.

I have been coming here on and off since they opened. I am a little surprised at the negative reviews. Its a great location that is very convenient, the drive thru is very nice. Sometimes it gets a little busy, but that’s a good thing. Are they sometimes slow and disinterested in doing their job? Aren’t we frickin‘ all?
The sitting area is very nice, you can barely tell you are in Garfield. Its overpriced and average. Its Starbucks.

If Starbucks is a chain, then the logic dictates that the coffee at the branches should be uniform-​or close to it. This Starbucks is a little different. I had a barista put milk in my cup of chai tea and hand it to me as if it were a real chai latte. Hmmm… My skinny vanilla lattes are also flavored differently almost each time. I refer to these variations as specialty beverages, but sometimes I just want things normal. Shouldn’t be too much to ask. The ambiance itself is okay, baristas are pleasant and there are couches, reading material, free wifi, and a killer playlist-​enough perks for me to put up with specialty beverages like a chai latte with a tea bag in it. :)

The absolute worst Starbucks. I have been here at least 4 times and I’ve either encountered long wait times (both inside and in the drive-​thru) or my coffee drink order is flat out wrong. Their night shift is the problem. On a few occasions I’ve gone through the drive-​thru around 7pm on Monday and Wednesday evenings and mind you, I was the only person in line. I waited 10 minutes for my drink. And one time the cup was only ²⁄₃ full. Another time I asked for a Peppermint Latte and received a Pumpkin Latte, and another time my drink was barely lukewarm. Another time I asked for a Peppermint Latte and the girl responded they were out of mocha powder. Since when does a Latte have mocha powder? I have given this location too many chances and I won’t go back. Get your act together.

This is a nice large size location complete with drive-​thru. I also love that this location has the breakfast wraps/​sandwiches (served all day). I will say that this location does tend to play the music too loud if you plan on working from there.