Sun Tan City

I have been a member of Sun Tan City for about 2 ½ years now, and I can not sing their praises enough. I have been to several locations, but most frequented in Cary and Garner. I have not yet been to a location where the staff was unapproachable or rude. In the 2 ½ years I have been a member I have not once had a bad experience. True story. I have been living in Clayton for a year now and tan at Sun Tan City of Garner. These people are top notch; Laura and her staff are always so knowledgeable about products, beds, and never fail to inform me of the latest deals and promos. They’ve suckered me into buying more products than I’d like to admit… all of which continue to work fabulously! I am a military member, which requires me to leave town quite frequently for training. Whenever I need my account frozen for a month or so, the staff handles it in less than 5 minutes and I get a confirmation sheet. How seamless! Sun Tan City is by far the best bang for your buck. Their regular monthly rates are affordable, AND you get incentives like free tan weeks, discounted products and ½ priced tan upgrades. With so many different locations, I can’t see myself going anywhere else. Sun Tan City Garner is the
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Great beds, unfriendly to rude staff. You feel like your at a car dealership with the way they push their products on you. Manager always frowning, but in her defense if I were 40 and worked at a tanning salon I would frown also. Dont bother taking your own products… if they didnt sell it to you then you cant use it. imagine that. Also there must be something awesome in the back room cause thats where the staff is always at… wouldnt it be nice for them to be at the counter and greet you as you enter. Its a shame, because its a nice place but the staff makes it a dump. For the prices they charge, I expect alot more… I would bet this is the worst sun tan city in the triangle… would be curious for owner to look that info up, I bet I am right!

I was looking into becoming a member of this salon until the awful service I experienced. A friend of mine from out of state was visiting and I found an awesome coupon online for a free sunless tan for first time clients. I thought this would be the perfect afternoon outing for us and would give me a chance to try the salon on for size. The coupon (both on the website and the printed version) does not state ANYWHERE that out of state residents cannot use it so I certainly didn’t think it was going to be this huge issue. The only restrictions were it could only be redeemed Sundays through Wednesdays. But upon us handing over our state driver’s license (mine being WA due to military, her’s being FL) they promptly told us we were not allowed to use the free coupons for new clients. I asked why and they said they «didn’t want people from out of town just coming in and getting free tans». I told them I’m sorry, but no free tan is worth driving out of state for, much less this far into the state. I could understand if we were on a state border but we’re far from it. They then told me I should just go to the DMV and get a NC license like my WA state one simply wasn’t good enough around here. Good ol’ southern hospitality, hu?
Since we drove from Raleigh out there I figured I’d go ahead and purchase a spray tan anyway while my friend waited. Well then the machine faulted (stopped working) half way through the second spray! Needless to say due to the service and faulty equipment I will not be going back and will be sure to refer my friends elsewhere as well.