Steak ‘n Shake

We went into the restaurant and stood 5 minutes, 3 different servers walked by and the manager was at the register beside us and not one person greeted as they walked by and the manager made eye contact with me and never said one word. We left. Very disappointing, we usually go at lunch time and it’s never like that. We will not be going back at night again.

Do not come here on a busy Saturday. The burgers are not made to par. It was nowhere close to picture. Picture showed two patties and we received with one. Come to realize their patties were too small for the bread. When the sandwich was sliced in half there were one patty on each half of the sandwich. This was one of the Patty Melts. As I watch them make the burgers, they were flattening the meat so thin that you hardly get any meat! I gave this a 3 star because our waiter was super friendly otherwise it’s 1 or 2 star. I would not go to this Steak and Shake.

The place was packed when I visited. The staff were all friendly and the server, even though busy, was attentive to our table. Steak ‘n shake burgers & fries are always a good choice ($ 4 is a deal). Their shakes are also really good. I like that kids eat free on the weekends (dine-​in only). I’ll definitely be back to this location.

What can you say about a place you can get a great burger and fries for $ 4? The garlic burger was a bit greasy but the regular fries were awesome!

Good solid S&S located on the main drag in Gastonia. I’ve been here multiple times and the experience has always been good. The burgers are great and the shoe string fries are classic. My son always loves to wear the free line-​cooks hat and destroys his junior shake within a minute. I don’t know why but every time I order a shake at the end of the meal it takes way longer than it should to get it. The other negative is if your coming down from Cox road you have to make a U turn at the light to get to this one. But overall it’s a good place to grab a bite to eat.

This place was so dirty… I really don’t know how they are still open and serving food! The floor was disgusting… The restroom was even worse… I had a hard time keep my food down when I went to the restroom… It smelled like they never changed there mop water. This place is so bad I wouldn’t let my dog eat off the floor!!!

Kids eat free on the weekends so it is always packed. this is a diner joint even though it is a franchise. You get diner quality food which is good for me. I have yet to have a garlic cheeseburger that I do not enjoy here. When crowded be patient as most of the staff is working hard.

We like to take our kids here when we shop in Gastonia. Great shakes and they have a shake happy hour where they are ½ price. The kids love the hats they give out plus these little cars you can put together (although I seem to always be the one putting them together!). Service can be spotty. We love the Jalapeño crunch burger — spicy and yummy! They used to put Fritos on them but now do french’s onions = still good. Their fries are what we really crave — nice shoe string potatoes. Yes, the patties are thin and wide — that’s the burger style here and has always been. If you’re lookin for big and juicy go to a place like Chili’s. However the prices here are cheap, the food is good and half the time we eat there it seems like our kids get to eat for free.

Sadly, my craving for Steak ‘n Shake was not satisfied at this location. The burgers were greasy & not even in a patty shape because of how thinly they had been pressed out. I love their fries, but they couldn’t save this poor meal.
One very nice waitress came to take our drink orders and when she came back with our drinks another old bat waitress came up & basically told the girl she wasn’t taking the table. That was sad, because the old bat waitress was crappy & rude.
At one point the waitress made a lady sitting nearby move her seat so that she could take one half of the table from her to make a whole table for someone else. This was an issue because she could have taken our half table because we weren’t using it… well, then she took our table, but didn’t even say anything.
Overall, I’d skip this Steak n’ Shake because if that’s what you’re craving — you will be disappointed.

Banana Milkshake 2−4pm only $ 1.50! One of the best options for milkshakes in fast foot. Their Steakfrank would be my favorite item. Please remember the white paper hat!