Williamson Central Appraisal District

I was not sure what to expect this morning for my tax protest, but as I walked in I was greeted by a nice member of their staff who helped direct me to the right place. The wait was minimal, the staff was friendly and made me feel at ease (which for a tax office is a tough deal). I wanted to post this review to say THANK YOU for making it comfortable.

They were very helpful. Glad we went and got the advice we needed.

Talked to Janice on the phone and she was polite and helpful with all my questions. When I arrived at the building, the parking lot was empty. When I walked in, I was greeted by a new and nicely cooled facility. There was no line whatsoever since I came in at a non-​peak season. Susan was the woman who assisted me. She was very polite and helped me through the entire process. I was in and out of there in less than 10 minutes. More like 5 minutes really. Who knew homesteading would be so easy? I asked if it was typically this quiet and she said the wait is never long if you come in before April. It gets crazy busy starting in April when they send out appraisal notices up until end of summer. Then it’ll get crazy around tax season because people will mistakenly come here instead of the actual tax office which is another facility downtown.
I was so happy with my experience that I filled out a customer survey card on the spot and dropped it in the comment deposit box.
Overall, five-​star experience! I’ve been impressed with all the local government facilities in Georgetown in dealing with moving here. Great job, Georgetown!

This Appraisal District tax staff’s attitude is horrible. Very cold to me. That made me feel I owe him some money and forgot to return.
I showed my data from my current public appraiser’s record. He said his data is more accurate since his data is 2004 and mine is 2009. I don’t know if he ever passed his match logic test in school. So I pointed my finger to his monitor and tried to tell him what he said is wrong. Then suddenly he acted crazily and yelled at me «don’t touch my computer!». I was scared and don’t know if he will beat me for that. And he walked me out soon after that with the upset face. At least I got out of tax office safely.
I’m scared to go back to talk to the government staff now. It was a miserable experience.