Applebee’s

Unfortunately I have to give this restaurant 1 star. Beyond the poor service, with few drink refills and even fewer napkins, my food came out undercooked or something. Waiter took the food back and never returned with a fresh plate. When asked waiter said the kitchen called the chicken old, and that there were several complaints on the dish that night. Gross

I stopped in on April 27, 2016 to use up a $ 25 gift certificate. While being seated, I was excited to see the computerized gaming console on the table, but disappointed to learn there is a charge to play. I ordered the chicken and shrimp with red potatoes dish. It arrived sizzlin’ hot, but where was all the food I ordered for $ 15??? I took a picture of my dish, ate my meal and had plenty of room for dessert so I ordered the $ 1.99 brownie bite. Now THAT was the perfect amount. One small heated brownie and a small scoop of vanilla ice cream.

I gotta say, I had a tiny issue when I first came in. Their staff was more than amazing. Applebees customer service was amazing! There were four people in particular who made my experience lovely. Robel, Devon, Macx and the hostess. (I’m sorry, I didn’t catch her name.) All of the guests who were with me really enjoyed their food, and we would greatly recommend this place to anyone! Thank you.

It never fails to amaze me, when ever I go into this Applebee’s they have the worst customer service. I went to the bar and sat 10 min before the bartender a Latino guy realized I was sitting there. The kicker was that an employee was getting pissy drunk in his uniform and acting like an ass. Where was the manger? I have tried to sit in the area where you can have a meal but it takes a server 10 minutes just to ask you what would you like. MANAGEMENT NEEDS TO REALLY CORRECT THIS BEHAVIOR.

Service was incredibly slow. Waitstaff was apologetic, but we waited almost two hours to get our food. The wait wasn’t even worth it because I couldn’t even recognize what I ordered from the mess that was on my plate. Quality was just not there. Skip this restaurant. Food is overpriced anyway.

Not as great as it used to be, but still gets the job done. Was craving some for American so decided to stop by with the family. Service is a little slow, but they managed with a packed restaurant on a Saturday night.
I had the full rack of ribs and there was nothing to complain about. Definitely get the wonton tacos though, those are delicious.
Just your average restaurant– haven’t run into problems, but haven’t experienced anything to make it an especially great restaurant.
Great place to catch up with family, coworkers, or a fun date.

If I could give this place no stars I would. Not because of the food or the staff at large, but rather a single incident that occurred here with one particular waitress. And although my problem is singular to one occasion and person, it was so impactful that it was hands down, the worst restaurant experience I’ve ever had.
So basically I came here with a bunch of friends. There were about 10 – 12 of us and this group was primarily Hispanic, Black, and Asian. We ordered drinks with one waitress but she wasn’t actually our waitress. Everything was going pretty normal but then our waitress came over. She introduced herself and was a very bubbly, 20 something-​ish blonde, white woman. Very quickly, things shifted. She said, «hey so we’re all young and trying to work and do our own things and so I just want to be straight forward and make sure you guys know to pay before you go and I hope we won’t have any problems because none of the other waiters/​waitresses wanted to serve you guys.» Um, whoa, time out. Let’s take a pause. Excuse me? So I say to her, «I’m not sure where this is coming from but it’s extremely rude. You don’t even know us.» And she says, «what’s rude is you guys coming in here and leaving without paying. We have to work and earn our money and you guys just leave without paying your bill or leaving a tip.» When I told her that none of us had come to this restaurant before she then proceeded to call us liars and specifically pointed out two of my friends who apparently dined and dashed (again, none of us had been there before). By now I was ready to take the hoop rings off and smear some Vaseline. But you know I was trying to be a good person and not whoop some a** in a family establishment so I took my group out of there. This was so clearly racism, prejudice, discrimination, generalization, and all the other terms. It was so wrong I still can’t believe it happened. Never again will I be going to an Applebee’s, that’s for damn sure.

Customer service was great bring out our food appetizers were delicious food was on point I definitely would recommend

Terrible customer service. Waiter messed up orders at different tables in his section and manager seemed confused. Food was ok but the vegetables were not well cooked. Don’t come here in the evenings. The afternoon crew is much better

We always come here ! And it’s good every time. We bring our kids and food is hot and ready !

People are great but food has taken a slow dive over the years. Menu should have been left alone. They added fried honey chicken to Mac and Cheese and the oil and glaze from it overpower the Mac and cheese. You sit at a table with a tablet device and it has a trivia playing. You find our moments later that if you actually stated plying they charge you $ 1.00
No big deal but someone should advise you as you’re being seated. This was probably my last visit to one of bold time neighborhood favorites.

I’ve avoided this place because of the poor reviews, but they were unwarranted. The place is clean, friendly with good kid’s meals and fast service.
We went on a Friday night. Packed house, 5 minute wait. Our order was taken promptly and there was never a lack of friendly servers, food runners or managers in the area if we needed anything. They also had a game system on the table to keep the kids entertained if the crayons and coloring menus didn’t do the trick.
Kid’s meals were $ 5 which included an entrée, side and drink. They had $ 6 kid’s meals which were a little bigger. The meals were very small, but so are their appetites so I didn’t mind. One of the kids had a house salad as their side and it was great.
Adult meals seem to be $ 10-​$ 18. Portions are small and the food is what you’d expect from a typical American franchise. I didn’t see anything that blew me away, but sometimes a fast affordable meal in a clean friendly environment is what you need. They had a little bit of everything.
If you need a killer burger, go to Red Robin. If you want great ribs, go to Famous Dave’s. If you want larger portions & a better bar, drive up to Bennigans, but if you want a large variety close to home, give it a try.
If anything, for me it was a reminder that sometimes you just have to see the restaurant for yourself, and not lean too heavy on the reviews.

Stephan the server was awesome! His food recommendations were good. I love this location!

I may have had the worst dining experience of my life at this Applebee’s last Sunday. We ordered
drinks from the bar and they literally came out as we were about to leave. Our food arrived and we had yet to receive silverware. We waited for approximately five minutes before receiving the silverware, meanwhile our food was getting cold. Unsurprisingly, the server didn’t refill drinks or bring my husband a refill of his «all you can eat ribs». I spoke with the manager right before leaving. He only comped the drinks (that we never received). He could have done more if he wanted our return business. Needless to say we won’t be returning to this establishment.

Everything was dirty, table, silverware, dishes, and food was not like other Applebee’s.

I had food poisoning from them around Christmas and have refused to go back ever since! The customer service was great and apologetic but I can’t get over the feeling of the food poisoning

New menus for everyone — including the kids! Good to see simple improvements as such. Food remains good. Not daring to see if loaded potato remains a «fix it yourself» option. Mashed potatoes are a delicious alternative.

Up until last night we’d always enjoyed going to Applebee’s. But a terrible server named Danny’s appaling service means we are unlikely to come back again now. We arrived at 8:38pm, within a minute I saw Danny and he made eye contact with me, but instead of greeting us just proceeded to serve the larger table next to us. He then went and came back to their table twice without even acknowledging us. Only when the large table of people left did he serve us — we waited 10 minutes to even be greeted! Absolute disgrace.
Then when he took our order, we waited for our drinks. 10 minutes later we still didn’t have our drinks. We looked over to see him just sitting at the bar chatting to a girl, and we proceeded to walk out. It doesn’t take 10 minutes to make and bring us a couple of drinks. This guy just didn’t care about us and honestly we don’t feel he should be working as a server at Applebee’s if this is the level of service he provides.
In addition, the volume level of the music at this location is way too loud, we could barely have a conversation because of it.

So close to home and affordable. My mom and I like to come here time to time for our girls night out. It’s so easy to get things off the 2 for $ 20 or 2 for $ 25 menu. I do not recommend the Bourbon Street Chicken and Shrimp… lacked flavor, I ended up asking for a side of bbq sauce. I will not be ordering that again. Simply put… I recommend anything with bbq sauce! :)

I frequent here from time to time.
Never have a bad experience. Food is always good. Sometimes more than I can eat in one setting.
Really like the southwestern salad nice and spicy.