My husband and I had the what experience at this location today. We love Bob Evans and have visited many of their branches. Today was out first at this location. So our waitress(not sure if she’s Caucasian or Latina) was the worst we’ve ever had. First of all she had piercings all over her face. We ordered our food and she brought our drinks. We Also ordered for bread, which was supposed to come before our meal. After 5 minutes we asked her if we were going to get our bread and she snapped. She used a few cuss words then proceeded to tell the other workers how aggravating we are and she wanted to switch. We were in shock at the turn of event. I even went to the counter to ask what was her problem? I just had surgery and didn’t want all that stress so my hubby and I left in peace wondering why she acted that way. If you decide to eat there watch out for the girl with the excess facial piercings.
Jasmine G.
Évaluation du lieu : 4 Germantown, MD
I love BOBS! lol When I pick a «cheat meal» day I go to them. This is the only Bobs in the area that is close by but yet the people are friendly and the manager is on her game everytime a place a togo order. The food is good, and they take COUPONS, hey WINWIN!
Kerri S.
Évaluation du lieu : 4 Germantown, MD
I went there this evening for date night with my husband. We had amazing service; when we walked in we were warmly welcomed by the very friendly host-who seated us right away to our seats. Our waitress was very friendly and attentive. I ordered the carmel mocha drink, but because it was 7pm I requested a decaf and she said no problem! The only thing that made me give 4⁄5 stars was their fan/vent/AC/heat(idk which one it was) it was kinda loud, but not too bad. Yes I will be going back!
Lori K.
Évaluation du lieu : 5 Gaithersburg, MD
Pleasantly suprised. Arrived on a Sunday morning. Quick service. Great hot food. Couldn’t ask for anything more. Much different from my previous experience a few months ago.
Colleen H.
Évaluation du lieu : 1 Morgantown, WV
This place has gone downhill. I wish I could give them less then one star. Ordered the turkey meal for my child and got maybe one piece of turkey. Complained to the manager who said he would get me more turkey but never did. He walked away huffing and puffing at my request so it’s obvious that no one seems to even care about the service. Beyond disappointing and I won’t be coming back. This place just needs to shut down!
Stuart W.
Évaluation du lieu : 4 Damascus, MD
I read the other reviews with interest. I agree the service can be a little slow, and they need to organize their host stand area better. But the two times my wife and I have been here now we have really enjoyed the food. You don’t get as much food as you do at iHop for the money, but the Bob Evans hotcakes are amazing and worth a little extra. I love iHop pancakes too, but the BE hotcakes are a step above for me, hence a 4 instead of 3 star review. Looking forward to returning, but probably not at a busy time given their service issues.
Teri C.
Évaluation du lieu : 3 Lansing Charter Township, MI
It’s Bob Evans… I wasn’t expecting perfection. We stopped in 9am on 5/7/2015…Nancy was our server. She was very nice… attentive. Our food wasn’t great. It took a while to get it… I asked for crisp hash browns… what was brought to me was a small portion of shredded potatoes that were burned on one side and not cooked on the other. Same thing with my french toast… The food was prepared as tho he was in a hurry but I am not sure why it took so long to get to the table. There was only 4 other tables with customers so not sure what was going on with the cook. If he is new… he needs more training… if he is old, he needs more training.
B. M.
Évaluation du lieu : 4 Gaithersburg, MD
Had an early bird breakfast with friends and had a GREAT experience with Judy, our server. She was very attentive, more than nice and a people’s person. She knows how to make her money(Thumbs up). She made me feel very welcomed and comfortable with her personality. The food took some time to come out but I assumed because everything was being made to perfection, which it was. Anything is possible: especially good customer service, even at a Bob Evans. I will definitely be returning to dine in with Judy. The wild berry lemonade is EVERYTHING! :)
M M.
Évaluation du lieu : 4 Alexandria, VA
In search of the perfect breakfast, we visited here on a winter storm late-opening day. I noticed the«fried mush» on the menu, and I tried it because I really like fried grits. I didn’t like the mush very much, although it was not bad. Certainly it was better than some of the grits I have had lately at other restaurants. Well, this review is not about mush. The mush comes with 2 eggs and bacon. I asked if the eggs can be served as a cheese omelette, and the waitress said yes. Perfect. Wally and I each ordered fried mush with 2-egg cheese omelettes and bacon. The omelette had some cheddar cheese sprinkled on top, and — to our surprise — a generous filling of cheddar cheese as well. There was a rather large stack of bacon, and the fried mush was served on a separate plate with 2(count ‘em: two) pats of butter spread, enough to drench those fried grits in as much butter as one wishes. With a sprinkling of salt, they were not bad, although not really the same fried grits that we make at home. The mush also came with syrup. All this for $ 7.99, less than the cost of a 3-egg omelette alone. Wally’s coffee was not great, but at least it was not watered down, and the price was $ 2.19 with unlimited refills. We have had worse. This breakfast exceeded my expectations, and I look forward to a return visit to try a 3-egg omelette. I noticed from the menu that the Western omelette is served with cheese! Overall, this was a great experience and an exceptional value. If the service here is as disappointing as other reviewers indicate, maybe we’ll see that next time. Today, everything was ship-shape, and I’m happy.
Felix B.
Évaluation du lieu : 1 Derwood, MD
Worst service ever. Went with the wife. Got greeted and than they forgot about us. We lift after 30 minutes of waiting, went to the manager to complain and left. Never go here it’s the worst
Shabaka P.
Évaluation du lieu : 1 Rockville, MD
Sllllllllooooowwwwwwwwww sseerrrvvviiiceeee. Un attentive server. Under cooked pancakes. The only saving grace was the Caramel Mocha which must have heroine in it because it’s sooooo goooood! GETITTOGETHERBOB!!!
M E.
Évaluation du lieu : 1 Boston, MA
It’s Sunday morning here. SUNDAY!!! Three servers and a slightly less than Dim hostess I don’t expect the world when I come here, but if the hostess looks at you and you are within five feet of one another, a «hello» is nice. This one looked at us like a raccoon in headlights. The place was NOT crowded or busy and we were the only two waiting for a table, many were open. That said, we waited for ten minutes for her to find us a table. She then sat us down between two families of six with noisy kids. WTF??? We don’t come here often and are always reminded of why. Foolish me.
Jamie T.
Évaluation du lieu : 2 Mount Airy, MD
Disappointed in the chicken pot pie. They dont bake them anymore. The veggies aren’t cooked and the filling could be hotter and have more chicken. Carrots are still hard. It’s almost like they weren’t finished yet, so they just heated the filling up in the microwave, put it in a bowl(no bottom crust), and placed a flat smushed biscuit on top. I was able to lift the top crust off and it didn’t even have any gravy touching the bottom. The chili was pretty lame too. Not enough meat or beans… Just mostly sauce, and it came out after the food instead of before it.
Ronan M.
Évaluation du lieu : 1 Morrell Park, Philadelphia, PA
Worst dining Expierence. I have been there many times and keep thinking it will get better. Never again. Theres a reason Ihop is always on a wait. No sense of urgency and complete waste of time and money. What a joke. We waited 55 mins for our meals. When i asked the server for the toast that we paid for his response was… Does it look like I cook the food. HA! That was the last penny you will ever see of mine again.
Danny M.
Évaluation du lieu : 2 Silver Spring, MD
Host staff is useless and(what seemed to be) the manager was walking around aimlessly and was VERY apathetic. Apparently he hates his life and everything in it. The waiter we got was very polite and fast. The 2 stars are for him since he restored my faith in humanity. If you MUSTHAVE homestyle food, stay at home and make your meal. If you’re lazy and need to come here, ask for Luis.
Byron G.
Évaluation du lieu : 2 Gaithersburg, MD
I prefer bob Evans breakfast over IHOP any day. It has more of a home made meal taste to it. The wait is usually 30 – 60 minutes on Sunday mornings depending on the size of your party. The hostess was not able to tell me where I was in line or how much longer I would have to wait. She was young so I ignored it, once we finally got sat our waiter came over and took our drink order quickly, that’s about the only thing she did quick. My drink took another 15 minutes to come and once we put in our order we got our food about 30 – 45 minutes later. The food was good but our waitress messed up on some of out orders. What we expected to be a quick breakfast run turned out to be more of a 2+ hour stay. Love the food, very unsatisfied with the service. Be ware of the poor service
Jessica L.
Évaluation du lieu : 1 Rockville, MD
Was craving a «home cooked» breakfast but should have just cooked at home. Food was lukewarm at best and they must have been running low on ice that day. The worst part was the glass partition was absolutely filthy! It had not been cleaned in a while and was disgusting. Makes me wonder if a restaurant does not care about the cleanliness of what customers CAN see, then how unclean are the areas out of sight like the kitchen. Will never go back.
Stevie t.
Évaluation du lieu : 3 Gaithersburg, MD
Judging by other reviews, I think people expect a little too much when they walk in to Bob Evans. If it was trying to claim 5-star status, yes, it would receive 1 star. But I think it delivers exactly what it’s supposed to deliver. Quick, good, 3-star breakfast food(never tried lunch/dinner). I’ve very much enjoyed my meals there. I always order these two(even my breakfasts need dessert): — bacon, egg, and cheese on a buttered biscuit w/extra bacon: Much more real than stopping at McD’s. — blueberry crepes: rolled and filled with a cream cheesy-goo and topped with blueberry sauce(and little mini frozen-style blueberries) and whipped cream. I don’t care if it’s low-quality food. Even cheap food can be satisfying to me. The service fits right along with the 3-star expectation. They’re a bit under-staffed and don’t come by the table too often. But they’re always polite and get their job done well-enough.
Brian C.
Évaluation du lieu : 3 Germantown, MD
The hostess was outside and noticed us approaching. She greeted us and held the door open. We were quickly seated. It was slightly after 7 pm, a Wednesday evening. Our server came by the table within a few minutes. He was a little slow paced. Our drinks could have used more ice. Our soup was hot, salad cold. Our entrees were hot, salmon and blackened whitefish. It would have been nice if our dirty and empty salad plate and soup bowl were removed when the entrees were served. We asked for real butter. It took the server way too long to bring it, about 5 minutes. Also, my drink refill was sweetened ice tea. My original drink was plain unsweetened ice tea. We asked for a container for our leftovers. We got the check, had to ask for the container again after patiently waiting 5 minutes, though I did go and pay the check to kill some of the time. This place is a reasonably priced diner. Clean, well lit, good service.
Solace C.
Évaluation du lieu : 1 Clarksburg, MD
Unfortunately, I was very hungry and Mcdees was not going to cut it for breakfast. While I was waiting for my car to be repaired, I decided to give Bob-o a second chance. the hostess Sri is a very sweet ol lady. Always very welcoming and charming. My waitress well, yeah though she was young she kinda reminded me of Flo from Alice… a very old sit com from back in the days. I order the basic breakfast. two eggs, sausage, toast, hash browns and a side of bacon. It should be easy right? My eggs were okay a little cold…, sausage was horrible. I dont know what cheap food distributor they use whether its Sysco or FoodCorp etc… It was no Jones or even remotely close to the Bob Evans Sausage u buy in the grocery store. So yeah, I left that on my plate. Hashbrowns were okay but nothing to run home to tell mom about. Toast = prision bread! Very nasty! No Wonderbread or Sunbeam quality. So I had to ask for butter to make it edible. Service: If you read my previous post, it hasnt changed a bit. First the servers are sweet when they first come out asking for your drink order. Then when after your food comes thats it! They disappear and wander off to Andriod/Blackberry/Iphone Land… So when my server came back I asked for some butter, and to my horror. She threw my butter on the table and my bill! I was like oh no she didnt. And never came back again. So that was the last straw. For that no tip. Plus the fact that I never got refills on my drink or napkins. The bacon was the best thing there. It was crispy. But seriously, you can go elsewhere… I would rather take the back roads of 118 and to MV and eat at Dennys!