This is my second visit to this business. As you walk in(during business hrs) you are greeted by a receptionist who acknowledges your appt. offering you a seat and a beverage of your choice. Soon after you are escorted to the suite where you will receive your services. The owner is very nice and professional. She has a brief consult with you about the service you chose. Everything is tidy and clean. This was my second visit. 1st time I got the lash extensions. They were beautiful but required alot of care which is why I can’t say I’d do them again. However I can tell that once they all fell out there was no damage to my lashes. That was an absolute PLUS! My second visit I decided to go with the clusters. These I really love. They give me a bolder look. No mascara required. PERFECT! I had an issue with eye irritation in one eye and Ms. Lyndee rinsed my eye and asked me wait a few before leaving to make sure my eye was ok. I was and I was happy. She even called me a few days afterwards to make sure my irritation had subsided. I’m a happy customer!