Try giving the benefit of the doubt after the first visit, but that wasn’t the case after 2 more visits. Cashiers are really slow to take your order or even acknowledge you’re there in front of them waiting to order. Took me over 15 minutes to get food all three visits and there wasn’t even a long line to blame.
Kyle W.
Évaluation du lieu : 3 Gaithersburg, MD
Never have dichotomous choices been more pronounced than the Taco Bell experience. First and foremost before I even come here, I make a series of decisions: 1) Do work at home or go to the library. Yeah, I can do work at home… but I will probably get more work done at the library without the pressures to celebrate after every little achievement by fapping. 2) Gaithersburg or Germantown Library The Gaithersburg Library is closer, but there are two attractive librarians and page at the Germantown Library; whereas, the Gaithersburg Library only has one attractive librarian. 3) Drive Thru or Dine In Dining Option It´s no good to study on an empty stomach. I want to get a lot of work done, so I will opt for Drive Thru. On the go, fresh to go. 4) Taco Bell or Chick-Fil-A Chick-Fil-A drive thru line is typically longer than Taco Bell. Now if I was dining in, I would definitely go to Chick-Fil-A. Them Christian cashiers are hot and wholesome. Maybe, I can get one of their numbers? 5) Quality or quantity Do I want to order two quality(used loosely) items that costs more than a $ 2 each or do I want to order five items that costs $ 1 each? More often than not, I go with quantity. I knew I should get the Mexican Pizza and Chalupa. I deserve better, dammit than these basic 69 cents soft tacos, crispy potato soft tacos and cheese roll ups.
Slow but friendly service, the food is nothing spectacular, but its good in a pinch. Just grabbed some for dinner and it was soggy, but edible. I guess you get what you pay for, but again, its nice if your’re in a rush or low on cash.
Daniel B.
Évaluation du lieu : 2 Washington, DC
Bruh, I came here last night, a Sunday, at 10:30pm because I’ve the taco bell cravings ever since my friends went without me the day before. I pull up to this«fast» food joint in my little honda civic and enter the drive through. I waited in line with the other sheeple(about 4 or 5 cars) for over 25 minutes. I finished listening to my Serial podcast, I had nothing left to do on my Clash of Clans account, and I still was not even close to getting my food. I even had the time to write a crappy review for Google, I mean who writes reviews specifically for Google? My poor 3 fresco bean burritos and plain fiesta potatoes were probably very lonely waiting for me. The inside was completely empty, I don’t understand how it could have taken so long. I’m pretty sure potatoes grow faster then the amount of time I waited in line. Had there not been a minivan behind me after the first 10 minutes I would’ve went home. The guy taking my order was very pleasant, the order was not wrong(blessed), and I may or may not have burned my mouth with the piping hot potatoes I shoved into my mouth in the car ride home because I was very hungry at this point. Bottom line: They either need to grow their food faster in the back, or hire more people at night. Avoid drive through at night, and just go in so you can just walk out if you wait too long.
Tiger C.
Évaluation du lieu : 1 Germantown, MD
The food is good and service is OK, 1 star due to the inside environment. Never take your kids there. Two guys at a corner table had rolling paper and they were filling them openly. You can guess the rest. The staff kept ignoring them and nobody said anything.
Angela P.
Évaluation du lieu : 4 Rockville, MD
I come here often. The the drive thru is so slow. I started the review last night but got busy so now i have time. The food is good so that is most important thing but the service is so very slow. Even if you go inside the staff is very slow. It really is annoying should you have no patience or have some where to be.
Jason S.
Évaluation du lieu : 1 Chapel Hill, NC
I usually swing by after dark. About 7 teenage guys were loitering around the dining area. They couldn’t have been out of high school. I guess the kids have nothing to do around here. They weren’t employees. I’ve gone here twice, and a certain group is always sitting around doing nothing; loitering. As I was present I heard the group of guys asking strangers for«change» at least twice. «A yo, I know y’all got some change…,» is what I heard over and over. It was like they were sitting around waiting for paying customers to approach the counter, then beg for money. I’ve never seen someone at the register look back at strangers so much. Management/employees did nothing. If you aren’t at Taco Bell to work or eat, what are you there for? I probably won’t be going back. Too bad, the food was decent. They are understaffed, and one female employee was immature. It seemed like she was hiding around corners and snickering…
C c.
Évaluation du lieu : 4 Washington, DC
The drive through lines on weekend nights can be a long wait. There is a guy there though(Ben?) who takes the orders and I think also gives you your order, who is very well mannered and polite. They have not ever gotten an order wrong or had anything missing in the bag in about 10 years of going here.
Cathy V.
Évaluation du lieu : 2 Germantown, MD
This used to be one of my go-to places on my way home from work if I’ve worked late and don’t want to cook. The drive-through is so consistently backed up and slow that I just don’t go there as much anymore. One time it took me over a half hour to get through the drive-through! They don’t have a separate pay window and pick-up window, so that makes it even slower. The food tastes just okay, which I guess is what you’d expect from Taco Bell.
U.K. N.
Évaluation du lieu : 2 Orlando, FL
Very rarely do I go for fast food. Taco Bell is one of the places I prefer to other chains. This is the worst one that I have visited in terms of service. It took a good 30 minutes to get my order. This ain’t fast food.
John S.
Évaluation du lieu : 4 Rockville, MD
I’m basing my review off of lunchtime only. My office is very close to this location and every time I placed an order through my phone, the food is almost always ready for me to pickup when I come in. The ambiance is very nice and new. The food is prepared decently and so I have no complaints. I always get my food to go but I definitely wouldn’t mind dining in here. The only thing I wish they would change would be to put the diablo sauce back among the condiment stand. They use to have it available but now you have to ask for it and they heavily restrict the amount they give you. I foresee myself returning many more times for lunch.
Lisa G.
Évaluation du lieu : 1 Gaithersburg, MD
If there were a zero I would award it. Every time(which is not often) I visit this location there is a problem! Today I paid for 3 drinks. Guess that is my fault because if you are a group of 20 kids and each ask for a water cup you can get unlimited soda free!!! I went so far as to call the store and the«slow» manager on duty said«I’ll look at the cameras». I sat there waiting to see what would be done(one of my students was arrested for this exact crime) and NOTHING was done.
Javon S.
Évaluation du lieu : 1 Gaithersburg, MD
No complaints about taste of food, understaffed drive thru was very slow I paid and got to the window and still had to wait for my food. Almost ran out of gas waiting. Next till I’ll go in or try a more seasoned location
Gaby A.
Évaluation du lieu : 1 Gaithersburg, MD
Waited. 30 minutes in drive through saw 5 employees inside was not busy inside how does drive through take this long I wanted to drive off but I already paid horrible service !!!
Wanda F.
Évaluation du lieu : 1 Germantown, MD
Stay away… horrible service in the drive thru. Super slow. There is always a line even late at night. I waited almost 40 minutes. Cashier during the night time was so slow and unfriendly when i went. He had no idea what he was doing. Some serious improvement need to be made.
George C.
Évaluation du lieu : 1 Wakefield, MA
If I could give zero stars I would. I went TWICE this weekend. BOTH times I left and my food wasn’t what I ordered. NOTEVENCLOSE. TWICE! Shame on me for not checking the second time.
Dev S.
Évaluation du lieu : 1 Germantown, MD
Been coming here since 3.5 years. THISREVIEWISONLYLOCATIONSPECIFIC. 1. Horrible line — drive thru super slow. Even inside when drive thru is empty and no one inside — still super slow. 2. Food Quality — Horrible. never fresh. 3. Food Stuffing — Always less and haywire. 4. Food Cooked — Always uncooked. I’m a great Taco Bell lover even tho it’s not healthy n bla bla. but this is the only one freakin location I’ve ever been which is soon disastrous in every way. Franchise owner — There’s something definitely wrong at this location. Please check with the manager and or the staff trainer. Maybe you are not even making the money you think you should be making.
Preet M.
Évaluation du lieu : 5 Clarksburg, MD
So I don’t normally review fast food chain locations but I just had to for this one. I have been coming to this taco bell since I was 4… well my family has. Everyone knows about the stereotypical obsession that people of Indian descent have with Taco Bell. I remember when the staff here was completely careless and almost pitiful about a decade back. I came back here a few weeks ago and I experienced better service than I have at some Fogos or Ruths Chrises. The manager was very informative and friendly, the new staff was cooperative and very apologetic for slow service(even though it wasn’t that slow) and the young man who took my order was hilarious. I feel that all places deserve credit where due, hence this review. I also don’t understand why some people have posted negative reviews because of the food quality. Taco Bell is somewhere one goes for a quick cheap bite… not a ribeye steak. Noone goes shopping for an Armani Suit at Walmart then complains about leaving with a hanes t-shirt. Why? Because it would make them sound like an idiot. The food at most fast food chains is standardized so the only reason I would see to slander the food here would be if it was worse than at other taco bell locations, which is clearly not the case.
Erica B.
Évaluation du lieu : 2 Germantown, MD
Went through drive thru. Pretty quick with my order 2 chicken quesadillas. Cut into 4 and only the middle 2 portions have chicken? Wth rip off! Shouldve just went to chipotle! Smh!