The Elms At Germantown

I moved in two months ago and it’s great here. Bedrooms are huge and neighbors are friendly.
I referred my friend and received $$$ into my account. The staff is friendly and everyone cares. This property received an award for the best property in Germantown. Love it here.

I moved here for its location. Its within walking distance from montgomery college germantown campus. But this place is awful. You have to pay extra for the workout room which never has working machines, and the pool which is not that great. Theres never any parking forcing you to park on the street which is public and your car will get dinged. The apartments have cheap blinds, carpet, and other amenities and have zero light. The neighbors are loud and rude. The management is always complaining about something, and raising the rent and adding random fees. And maintenance just walks in whenever they please with one knock and no time for you to answer the door yourself. They are always leaving flyers for mandatory maintenance with the broadest most inconvenient time windows and half the time never show up. Ive also had multiple things stolen off my balcony including a 400 $ bike that was locked up! This place is one of the biggest rip offs in montgomery county. Save your money and your sanity by staying far away!

I’ve been a resident here since May 2015, and if I knew then what I know now I would have NEVER leased an apartment here. From the poor insulation (I can hear my neighbors pee) to the lack of safe parking, this place is not worth the rent they charge. The manager has little experience managing this property; I’ve grown tired of putting in maintenance requests. This place looks good from the outside but not so great once you’re in the units. The peel and stick tiles in the bathroom and the below builder grade carpet should have been a telltale, but I was desperate and needed a place quick. My lease is up 8 long months and trust me, nothing could keep me here. There are so many other options. Don’t settle on this place like I did. You’ll regret it.

We moved in here in June 2014. It was love at first sight! The huge units that were available with plenty of amenities and storage. We picked a loft style apartment. Well what we weren’t told was that our utilities, of which we pay all of it, would be equivalent to a single family sized home bill! When we moved in our cooling unit never cooled. We submitted several requests and had many maintenance visits without resolve. Today, in January 2015, six months into our lease, it is 14 degrees outside and we do not have heat. It is below 55 degrees in our unit and we are waiting for the poor maintenance man to get here. He had been working in the complex all day with heating issues in other units. This is a cheaply constructed apartment complex in a very nice area. There is no insulation in the building which is probably why it’s so cold right now. We have already submitted a request to Dept of Housing to start getting some things resolved around here. The manager, Julie, will not return calls. We went from having a $ 50/​mo PEPCO bill to $ 150 because the thermostat runs and runs and never reaches the desired temperature of 74 degrees. In the summer months our bill was up to $ 270 one month because of the crappy cooling system. We pay over $ 1800 /​mo for rent plus utilities and cannot even enjoy the unit. We also have a beautiful gas fireplace that we cannot use because it wouldn’t stay lit and blew in even more air. I had to block it off just to keep the unit in a livable condition. Do not move here!!! There are plenty of nicer apartment complexes just five minutes down the road!!!