UPMC Centers for Rehab Services: Gibsonia

This was my first and last appointment. The therapist was nice, but she had a student do everything which took twice as long and since I had to go to work, I had to skip the ice down process. The receptionist, however, was the real problem. She had a major attitude and basically told me that because I have Highmark insurance that there would be a problem fitting me in. When I made the appointment I was asked what kind of insurance I had and when I told them, no one mentioned this being an issue. She more or less told me that if I wanted to be seen it would have to be in the middle of the day. I work! There’s no way I can leave in the middle of the day. So after wasting my morning and my $ 25 co-​pay, I have made an appointment with Panther on Monday. Hopefully that will be a better experience.