Mud Bay

Love this place!!! Very friendly staff and they always have our dog’s food in stock… they’ll even carry it out for us! Our dog loves the raw bones too!

The best place in town for you fur babies customer service is great ! Thanks Mud Bay for having the best cat trees and dog beds ever. The treats are yummy too

The employee’s at Mud Bay were so helpful. I arrived and was immediately greeted and assisted. I found out that the dog food I was feeding my dog was not carried there at Mud Bay due to the company refusing to disclose their food sources and I was given a great number of food samples from comparable brands. I was even given a nice letter and a $ 5 coupon as a new customer! Sure, after reading the reviews, I can see that their prices may be more expensive, but I have to say that you really get what you pay for. The new food I picked up was about the same price as the previous food (expensive food at big box store) I was buying, but this food came with great advice and I feel good about my purchase. I also feel good about keeping my money local. Thanks for your help! I really appreciate the advice.

Mud Bay is a high quality pet supply store. They are a local chain that we ran across when we moved to Gig Harbor and bought a new puppy. Having grown up using Pet Smart, this store is a nice change. They have a nice set up off of Point Fosdick with ample space for you and the pup to visit the store. There is a nice selection of doggie treats that you scoop. There are also plenty of pre bagged treats. Little sample bags are available at check out that our dog loves. They have many leashes, harnesses, toys, food, kennels, and any other goodie you may need. The staff are friendly and ready to help, although we prefer the browse until we’re ready to buy approach. The prices are a little higher than the big chains for similar items. I’ve only shopped here for our dog, but they seem to have just as many items for the cats, not sure about other pets.

Service is inconsistent and the advice is often confusing — even sales associates can’t agree on products. I like the place, but do wish more consistency and frankly they need to improve their listening skills.
Learn about the products before you shop — store employees are reading the bags just like the rest of us.
DogFood
and use these links for info —

I have shopped sporadically for years, glad to have them in Gig Harbor. However I do find the staff to be inconsistent with help — seems either to be in overly helpful or leave us alone mood. I’m beginning to think it’s a Gig Harbor problem… but in the UP store recently and it seems consistent there now as well.
I like the space, the selection, have not problem with prices — — just wish they were a bit more friendly and less aloof.

I have been in here several times for different things and I have never been disappointed. I have two dogs and a cat that are all very picky eaters. My dog Luna is a little loco and has anxiety and that sometimes makes her not want to eat. Ginger has a skin allergy so bad that she’s on some pretty harsh meds and my cat is just old and can’t eat hard food anymore. I came here two nights ago because my dogs were going through one of their phases again where they wouldn’t eat. I got the best help on which foods would be best and some advice to help them want to eat regardless of what they are feeling. Sure enough they LOVE the food we chose! I hope this lasts but if it doesn’t I know that I can always go back there and find what I need. We also bought them the cutest sweaters!

With a new puppy on the way, we’ve been enjoying stopping at pet stores to see what is available. Mud Bay is near our house, so we thought we’d stop in to see what it offered.
I had understood Mud Bay to be a pricey store with an eclectic selection, so I was wary that there would be anything for us. I was pleasantly surprised to find a huge selection of things we haven’t seen elsewhere. We already have all the basic (food, leash, collar, beds, kennel, etc.) so we are looking more for fun treats. They had a large selection of rawhide and natural bone treats, in all sizes, shapes, and flavors. Everything for really big to really small dogs. They also had a nice selection of locally-​made scoop-​your-​own treats. Again, a plethora of shapes, sizes, and flavors appealed to us. The price was reasonable ($ 3 a pound) and we were able to mix a variety into one bag.
Mud Bay isn’t the cheapest, but neither was it as «overpriced» as some have called it. They prices were high, but the products were also high-​quality. We’ll definitely be back.

Nice little shop. It is a little pricey but it has some really high quality merchandise. They have a really good variety of unique pet food. They have an amazing selection of holistic pet remedies. Your pet will love their treats! Check them out!

I use to drive to Mud Bay in University Place and when they built this one I was VERY pleased as well as one less toll to pay.
The staff have always been very kind, knowledgeable and well just outstanding. Since my dog is a picky eater this place carries the brands im looking for.
I once bought a large bag of their dog food and poured it into a sealed container only to find out that I got the wrong type. I called in and they let me being it back and get the right type.
They always have plenty of samples are willing and freely will give you anything you want.
My dog and I love this place!