Panda Express

This is the worst Panda Express I have ever set foot in the employees are rude the food was under cooked and for complaining I was kicked out of the store if I could give zero stars I would

My husband went to get us dinner and when he got home was missing my sons order, which was a bowl. He was charged for it on the receipt. I used to work fast food, it’s not hard to give people all of their food! And of course, just like everyone else said, no answer when I tried calling them about it.

I feel like every time I come to this panda the food is hard, dry and very over cooked. They never have fresh food out and they are never willing to make more food, so if the food that’s left isn’t enough for your meal that’s still all you get. The bad part is I love panda but I tried the panda at Chandler mall & it was amazing the meat pretty much melts in your mouth it’s way better by far. If you don’t mind the drive go to a different one.

Can I give ZERO stars!!! PLEASE!!!
I cannot tell you when the last time I’ve walked out of a restaurant was… Oh wait! Yes I can! It was yesterday at this Panda Express. Why did I do that you ask? Well for starters, the person who was supposed to be serving the food was OUTSIDE in the parking lot talking with a fellow employee instead of at her station. I only know this because she was walking in and heading to the food counter as we were walking out!
AND SHE DID NOT WASH HER HANDS once she got back there (I could see her through the window)!!! The cook (Asian woman who was actually management) never said a word to us although we were standing there waiting for several minutes. Not a «Hello.», or «Someone will be with you shortly.»… Come on! Seriously?
Why is this location open for business?
I’ll go to the Val Vista location or Southern from now on. This franchise/​corporate location didn’t get my $$ that day… And they never will.

Unfortunately this is the closest Panda Express to us and it isn’t always great like it should be. Not being racist, but from getting panda for years I’ve noticed the Asians are a lot more stingy with giving food than everyone else. That is the case here, and while the food always tastes great, it would be nice to get the amount we deserve when paying so much for it. Also half the time at this place I have to wait several minutes for an entrée. That means the lines are generally longer and take forever to get to the end. Luckily I know not all locations are like this which is why I still gave it 3 stars.

Wanted a quick and easy dinner for a late night. We’ve always had good luck with Panda. To start of this bad experience, Claudia had the worst attitude and very poor customer service skills; from the eye rolls and the tone of her voice she should not be allowed to interact with customers. The cashier was friendly. The food was ok. Some of the chicken was really dry and some of it was really saucy so it was very inconsistent.

Their customer service sucks there. Every time we decide to go their I hope different people are working there. Today the orange chicken was bla. Not impressed.

You know what, fancy-​pants? When is the last time that you came to Panda Express, ate, and left saying to yourself «Oh my god that is NOT what I was expecting, ugh, I wanna barfcakes all over»? No. You haven’t. You know why? Because Panda is JUST FINE. It is what it is, and you know exactly what you’re getting yourself into. There are MUCH better options for Chinese nearby, and some crazily good authentic stuff that I’m sure readers of my reviews are intimately familiar with. But sometimes, you just want to swing by, grab a bit, and be on your merry way. This is FAST FOOD, people. And as far as fast food goes, it’s fuckin’ delicious. So get off your high horses, drink yourself into a good hangover, and go eat a big ol’ meal here. THEN come at me with your two-​star ratings.
Yeah. That’s what I thought.

Typical panda. All the food looks so amazing and then you get it home and its just Eh. Could do worse with a quick meal, but I always leave feeling so dissatisfied with the food. Service was quick and friendly, so no complaints at all with staff. But unfortunately service is only part of the picture, and pushing $ 10 for lunch I have higher expectations.

This is your typical Panda Express; the food is predictably good — the same predictable food you will get at any other Panda Express. Nothing to write home to mom about; but so much healthier than the typical fast-​food joint.

I always want to like Panda Express. They’re friendly, nice establishment, conveniently located– but the food always leaves me disappointed

I wouldn’t be writing about this if I didn’t notice that 90% of Panda Expresses do this:
1 employee ratio per 10 customers = a disaster waiting to happen.
Please Please Please employ more people. It is not cool to wait 15 minutes to order, especially when it’s fast food. I feel bad for the 1 employee that is supposed to get/​make food and ring up 10 customers all at once. By himself. 1 person handling the drive thru alone is just cruel.