We I normally go to a different location out of convenience –however this location is worth the drive! If you like P. F. Changs’ — you will love Pei Wei! Same great quality and taste but faster and more reasonably priced! Excellent customer service! The food is delicious, always fresh and hot when brought to your table. I accidentally ordered the wrong entrée for my husband –they brought me out the one I ordered plus the one my husband asked for at no extra charge. So we got to try something new and our favorite. They even threw in a bag of their fresh cookies for the kids for the road! Thanks for making our day! We’ll be back for sure!
Heather L.
Évaluation du lieu : 5 Phoenix, AZ
This location is close to my house and my Gym! The gal that took my order tonight was very professional and kind. You could tell she liked her job and was happy to be there! My food came out exactly as I ordered it and in a timely manner! Not my 1st time in and won’t be my last! See you next time!
Sandy R.
Évaluation du lieu : 5 Tempe, AZ
Me and my family go to this place all the time. The food is high quality and the prices are great. The people that work there are very friendly. I usually deal with Evan every time I go in. He’s a very nice person
Crush H.
Évaluation du lieu : 2 Chandler, AZ
Although you don’t know me, take my advice and do not order the Korean spicy chicken with quinoa from this location. It’s a disaster, like that raging apartment fire across the street. Soupy mess … Needs 2x more quinoa and less sauce. The chicken wasnt vey clean either … A major turn off.
Randy L.
Évaluation du lieu : 4 Phoenix, AZ
Had the Pad Thai lunch size with shrimp. Food was delicious, service was prompt, staff was friendly.
S C.
Évaluation du lieu : 5 Gilbert, AZ
I ordered the Honey Seared Chicken. It was absolutely delicious! Along with the delicious food they accidentally made my meal twice. I got double the food for one price. Thank you Chris! Very kind of you. I appreciate the kind experience I received. What caring service.(:
Randall M.
Évaluation du lieu : 1 Gilbert, AZ
I have to start this review with a disclaimer. I love pei wei. We have gone there for years. They have great food and wonderful service. HOWEVER, I took my family of six to this location this weekend to celebrate my son’s birthday and we very disappointed. First of all, they did not have enough clean glasses for us to use and two of us had to use paper cups for our drinks. There were no lemon or orange slices available for our drinks. The napkins were actually a stack of paper towels from the restroom. There were not enough forks available for my family. Over half the stack of plates had food on them or were otherwise dirty. Out of the two soda machines only one was working, the other had ice overflowing and falling on the floor. When they brought the lettuce wraps, the lettuce was so tiny, you could hardly use it. When the food came, the portions were really small. I had honey seared chicken and it did not have scallions or bell peppers in it.(like the menu clearly states). I took it up to the counter to ask and the person told me «scallions and peppers are just garnishes and sometimes they are not put on the food.» Why he was explain that to me, another person took a plate of scallions and peppers and dumped them on my plate. I explained that my daughter had the same meal with the same issue, but they did nothing about hers. As I turned around to go back to my table, I almost bumped into a woman, I stopped and politely said excuse me and she said, «just move». Come to find out that woman was actually the manager! Not a good experience, don’t know when I will go back!
Kathy J.
Évaluation du lieu : 5 Maricopa, AZ
I came here for lunch with my nephew. We ordered the spring rolls thinking we ordered the Vietnamese rolls with peanut sauce. When they brought us our order we realized the mistake. We were happy to eat the spring rolls or send them back in exchange for the Vietnamese rolls but Zach was a amazing Guy! He not only had us keep the spring rolls he brought us the Vietnamese rolls as well free of charge! I’m just so grateful and it tickled my heart ! Amazing service! Zach helped my nephew with to go containers and condiments ! I am glad to know Pei Wei has such high standards and am going to make this my new regular location with service like this ! Every restaurant should have a Zach!
Steve K.
Évaluation du lieu : 3 Gilbert, AZ
Took over 20 minutes to get our food. All we ordered was chicken fried rice and pad thai. People literally came in after us, had their order made, and left before us. Good thing we parked in the 10 minute parking they have outside. The food was good though, the service just sucked horribly. Ill give it three stars for now. I will try it again and edit the review later.
Bekah S.
Évaluation du lieu : 1 Gilbert, AZ
I have to start this review with a disclaimer. I adore pei wei. I’m a huge fan and have been for years. It’s our go to take out spot and we order from them often. However this particular location has really gone down hill. As we usually order out and rarely eat in I hadn’t noticed the decline inside. Although it’s under going renovations the actual upkeep has been greatly neglected. The cleanliness of the restaurant is horrific. From the sticky tables, to the poor sweeping, to the grimy door handles, to the hazards in the bathroom. The women’s bathroom has a leaky pipe and water collects below the sink creating a huge tripping hazard. The soak also drips and there is a large puddle of soap on the floor as well. My husband and I were horrified when we noticed, walking by what the kitchen looked like. It had been freshly mopped but not swept. It was disgusting. The outdoor seating area was terribly maintained. The tables were more like see-saws and the ground was filthy. The silverware wasn’t restocked and when we informed the server he told us he would look in to it, when our food came or we mentioned it again and his response was, «there are forks now.» He didn’t even offer to bring us one. The food was an absolute joke. It was so poorly put together and rushed. It looked like my 5 year old daughter did the chopping. My husband ordered a teriyaki bowl and the amount of white onion in the bowl was shocking. There was more raw white onion than rice, and maybe 7 pieces of chicken. The edemame was overlooked and soggy and served with pieces of soggy noodle stuck to the shells. I ordered caramel beef because I adore the Asian slaw. My dish not only came out with the wrong protein but it didn’t resemble the dish I ordered in the least. Some large horribly cut pieces of red pepper and carrots were thrown on top of a bed of super dry noodles and chicken. I found one piece of pineapple. The manager listened to our concerns and remade our dishes. She handled the situation well. My dish was much better made but still lacking in finesse. There needs to be more attention to detail and cleanliness. The dishes need to be checked with quality control.
Shawn M.
Évaluation du lieu : 4 Mesa, AZ
Great food, fresh as it gets. I will soon be a regular here!
Sabeve K.
Évaluation du lieu : 4 Scottsdale, AZ
A great place for lunch. The food is better than most Pei Weis, we never have any problem as the food is cooked really well. I’ve noticed in the past year or so the portions have gotten smaller, while prices go up. The best thing about this place is the staff. They’re always really nice and fast.
Matthew G.
Évaluation du lieu : 4 Gilbert, AZ
It’s good quick«Asian» cuisine. I have never had a bad meal here, and I have always had great service. No complaints here. Again… its«Asian». Don’t come here expecting legit Asian food. However, it’s feels a little lighter than regular Chinese places.
Samantha A.
Évaluation du lieu : 5 Phoenix, AZ
We had dinner there last night. Pei Wei food is pretty standard across the board. What makes this a 5 star review is the service we received. We were a party of six and ordered a lot of food. When we sat down the manager, Sarah, came over and told me that they were out of the sushi we ordered, so they were going to refund it and offered an appetizer in return and they gave us free lettuce wraps. After we got a lot of our food, I realized, our potstickers were missing. I looked at my receipt and didn’t see them on there so I went up fully prepared to pay for them. They told me they had it and brought them out shortly, and didn’t charge me. Then about 15 minutes into our meal, they came out with the sushi we had ordered and told me «we just got some new California rolls made, so we wanted to spoil you with the sushi you wanted.» I am very impressed with the level of service and attentiveness we received. I will continue to frequent this Pei Wei when the urge for Asian food hits me :)
Jessica R.
Évaluation du lieu : 3 Gilbert, AZ
Service is slow!!! Only one young kid working the counter with a long line out the door on a Saturday night. Ridiculous
Brittney C.
Évaluation du lieu : 3 Chandler, AZ
We order from here often and usually have great food and service. However we ordered on Sunday right when they opened. The lettuce wraps tasted different and we were not given enough lettuce. The extra sauce we asked for was not included in our order and the edamame didn’t have the salt in the bag. All in all not major items, but when there are 3 issues in one order it’s a hassle!
Michael A.
Évaluation du lieu : 3 Chandler, AZ
Usually I“m a fan, just a tad disappointing this time. Got a pretty big takeout order and was shorted the lettuce for the lettuce wraps — my fault for not double-checking but my focus was more on making sure I had all the entrees. Hot and sour soup wasn’t quite as flavorful as it usually is, seemed a little on the watery side. On the plus side, front counter service was spot on as usual. Staff was cheerful, helpful, and more than accommodating with condiments, chopsticks, etc. My order wasn’t quite ready when I showed up so I was given a free drink while I waited the 2 – 3 minutes while it was being completed. Thought that was a nice touch. Overall a good experience, just not 4 – 5 stars like it usually is.
Ashley B.
Évaluation du lieu : 5 Gilbert, AZ
I had my lunch there today, I know there aren’t a Japanese or sushi restaurant. But I still order there spicy tuna and mango california roll and they are always good. Service is fast so it’s good when you don’t have a lots of time for lunch time.
Chrissy M.
Évaluation du lieu : 4 Scottsdale, AZ
Ordered the Pad Thai with shrimp. Food was seasoned well, large portion — couldn’t finish it all. Good service and good food!
Dee S.
Évaluation du lieu : 1 Gilbert, AZ
Was here a couple weeks ago with the kids and had a great meal and experience. So good that as I was running errands today, I was hungry for it. So disappointed today. I order what I normally do, the orange peel chicken and for $ 8.69 I got a huge scoop of rice that towered over the 10 or so little chicken nuggets looking pieces and it was so dry tasting. I asked the server if I had a side portion and he so no. He could see the disappointed look on my face and agreed to bring me more. I appreciated that. But even with that, I thought for a lunch portion it was quite expensive. Booo