Paradise Bakery and Cafe

GRRRRREAT!
I am a big fan of the Turkey Cranberry Sandwich here… it is always so fresh and tasty…
Fair Prices
Good Service
Good Food…
Give them a taste!

The soups were pretty pedestrian, but the French onion just had tons of onions in a broth and croutons galore with a flop of cheese on the bottom. I miss good French onion with a cheese crust on the top. Also, the soups were barely even Luke warm. The sandwiches had okay flavor, but for the price they were so small. I would have rather had a big sandwich and skipped the mediocre chocolate chip cookie. The roll that came with the sandwich (odd) was the best part of the meal.

Ordered scrambled egg breakfast and received grey eggs! I was afraid to eat them! 2 pieces of paper thin bacon with a small cup of 7 pieces of fruit with a cup of coffee for $ 9. Disappointing. Maybe paradise bakery should look into why? I will not get eggs here again.

This place is a joke. Standing in line with my one year old baby, and he burps up maybe a straws worth of liquid. I get out of line to ask the cashier girl for some napkins to clean the spit up, so other customers don’t slip/​fall on it. The young teenage girl hands me TWO napkins! Never once did she offer to have someone help clean it. So I’m standing there with spitup napkins in my hand, looking for a trash can, something/​anything to get rid of it, so I could order. Nothing around… and the same teenage girl is looking at me, giving me the «I don’t care it’s not my problem look». By then I’m so
pissed off, I walk out, not even ordering food.
By the looks of it from other reviews, I guess this is what anyone can expect from visiting this establishment, crappy service!!!

A little bit louder than i would have liked but they have pretty good tea with free refills and free WiFi that is excellent quality.

I’ve never been so disappointed as I have been today picking up my lunch at this Paradise bakery location. I called in my order waited 20 minutes as they had asked. When inside they made me wait at the end of a very long line to get my order. I could tell that my sandwiches had already been made. I took a look at that sandwiches and some of them were soggy, messy, and lacked the ingredients that were so accustomed to getting. Doubt if I’ll ever come back to this location again.

I work in the mall, this is one of the better choices of places to eat. Most of the gals who ring me up/​take my order get it right. But one. I’m guess she’s is the manager. She never pays attention to me when ordering or forgets what I say. She also butchers my name. But, the food has improved since my last review.

Decided to try this place out for breakfast while we waited for the mall to open. The prices are reasonable and lunch is always tasty, so why not?
I was shocked at the level of service we received. We weren’t greeted, and we were simply stared at while we looked over our options. My husband, who is a diabetic, asked if they offered a sugar free option of their pumpkin spice latte. Instead of a simple No, or even an alternate recommendation, he received a lecture about how they would never offer such a thing at a organic restaurant. It was rude and condescending, and frankly unnecessary.
We will no longer visit this restaurant to be treated this way.

The food here was fast and delicious but the manager horrible. I was completely ignored when trying to order and when asking about the menu wasn’t bad enough, the lady (Norma) who was taking my order was actually the manager. No eye contact, no smile, and just plan rude.

Don’t ask for the fans to be turned off (even if it’s only 60 degrees out) unless you want a rude reply… (Thanks Cathy.) Paradise, you’re going downhill
Also, I always ask for a vegetarian salad and they always say, you can just order it without the meat. As a vegetarian, why pay for meat when I’m not getting it? Seriously!

They need to take a serious look at their employees behavior. I made a comment to the manager about adding a little milk to the disgusting oatmeal and the little hipster went off about they have half and half at the coffee station. I guess he missed customer service 101. Overall it is a nasty disgusting place that I can’t believe San Tan Village allows to stay open.

Have been eating here for the past three days only because I’m working at San Tan temporarily.
I’ve eaten at different times ranging from 12pm to about 2pm. Every time I’ve been in the place is super busy. There are many tables to pick from but for the most part they are overflowing with trash. I’m not sure why ppl can’t clean up after themselves Or maybe have the employees keep better watch. The food was okay, I’ve had better tasting food at other Paradise Bakery locations. For some reason my soups have been warm, not hot.

Ordered two coffees. Stepped aside to wait while other people ordered. Waited ten minutes and saw other people who ordered after us receiving their meals and drinks, so I went back to the cashier who took our order to ask if they had a chance to make our coffee yet. She didn’t even recognize us and it had only been 10 minutes and a few other people had come in. It was early in the day and dead so I thought she might realize «oops I forgot your coffee!» Instead she asked «what did you order?» I asked her «you don’t know — you don’t have a ticket for a coffee order?» The girl she had been having a conversation with for the last 10 minutes told us to tell her what we ordered and she would make it right away. So that’s what we did. We won’t be going back to this location again. I prefer Queen Creek Marketplace and the location by Whole Foods in Chandler.

Love Paradise’s food but this location has changed from a line order system to place your order at the register and then sit down. I understand that probably makes it seem nicer BUT you can’t see and customize your food as its being prepared. Also the majority of the tables were in serious need of being bused and wiped down. (I heard others with these same complaints while I was eating.)

Wow, Paradise Bakery used to be one of my favorite places to eat. However, don’t think I’ll be eating at the one at The Villages at San Tan Mall anymore. Store has been reconfigured. I guess they don’t want customers to no longer be able to customize their salads. Portions are also ridiculously small. I paid for a large salad and when I questioned the amount of lettuce in it, I was told it was 2 cups worth. Yeah, right. Whole Foods got in a lot of trouble for this type of customer fraud. Personally so should Paradise Bakery. At least the cookies are still good.

Horrible experience.
All the tables are dirty and needed to be bussed.
The table we sat at still needed to be wiped off.
The Cobb salad had brown avocados in it.
We will not be returning to this location!!!

Wow we just had lunch at Paradise Bakery today and the service was great but the place was really messy. There are 5 of us and we could not get a booth due to all the booths were occupied or the tables were left a mess. More messy tables than occupied tables!
We were a bit surprised by this and will likely be passing up lunch at Paradise Bakery in the future. This is not a great experience as I am wondering how everything else is being maintained???

Location: it is located at a big shopping center. The restaurant has lots of seating areas and is relatively clean. I love the seating as it is relaxing and comforting. I don’t mind hanging out here enjoying a delicious soup and a sandwich.
Service: staffs are friendly and patience. When business is getting busier, I can see other staffs immediately step up to help each other out.
Food: I ordered half a sandwich and onion soup and it was OK.
Rating: overall I think its average. The restaurant is a great place to hang out but I can’t say the food is amazing.

Food is always great. 3 stars due to your new ordering system in store. Takes longer, staff seems to be working less efficiently. In the end it took more 20 min to order a to go salad with only 3 people in front of me in line.
Raised my concern about the ordering system with the staff. Their response: «It is what it is.»
Indeed.

I don’t like to write 1 star reviews, but a dirty restaurant deserves 1 star.
We arrived around 4pm for a late lunch/​early dinner (on Thursday) and to work on a group project and ended up staying till 7pm. During this 3 hour period I can attest that I wasn’t just there during a shift change or slow period (like other reviews suggested).
When we arrived the line was condensed to the area by the baked goods. They only had 3 menu boards up on the wall (maybe they are in the process of being changed?) so I had to look at the menu when I got to the register, which annoyed the person taking my order. They politely brought out my sandwich and it was fine — nothing amazing.
But when I went to put away my tray, the return bin was overflowing with gross dishes and trash — it looked like it hadn’t been cleaned for hours. And there was a surplus of employees. The drink stations were littered with trash and spills… and this didn’t change when I went to fill up my cup with water at 7pm before leaving. Tables were dirty too.
I know I’m not their ideal customer — staying and working on a project for 3 hours, but I’m still a customer. By being there for that long of a time period and to witness no change in the dirtiness, there are no excuses.
The only saving grace of Paradise Café is that they offer their Iced Coffee in a canteen and it has free refills — great for working on projects! So, I might try a different location.