Wok Up

I made a mistake and ordered delivery from Wok Up tonight. The food came 30 minutes after the promised delivery time and was cold. When I called to speak with someone at the restaurant about the cold food, all I got was «sorry». They didn’t care to do anything about the situation and refused to let me speak with a manager. Also, the food was tasteless. Definitely will not order from here again.

Was good… the last two times have not been good. egg drop soup minus everything… Food is extremely bland… Not what I remember. Unfortunately this is my last visit other then to get my refund in cash because they aren’t able to refund a debit card… I would say stay clear of this place it’s become very inconsistent.

Ordered takeout, 2 orange chickens and a Kung pao chicken. The food got here on time but nothing was very good. The orange chicken had to be the worst orange chicken I have ever ate. The Kung Pao was not spicy and had barely any chicken.

The food is delicious and they are always so friendly! My favorite is the Pad Thai. Gluten free choices are available too… And they deliver.

I had it delivered to my house and they were pretty quick with the delivery. I ordered the teriyaki and panko katsu chicken with one lo mein substitute, crab puffs and spring rolls. It came in really big portions, so I thought the price was pretty good. The only one thing I would say was bad was that I ordered spring rolls, but ended up with egg rolls and I don’t really like egg rolls. I’d order from them again though!

Happy spring to my fellow Unilocaler foodies :)
Ok… So you know how all those menus pile up on your front door waiting to be read… And finally one day you succumb and finally glance thru them?
That’s how my review starts!
Found a menu for WOK UP and wanting some Chinese decided to glance a little deeper into the menu and found some curious dishes.
I grabbed my tablet and reached out to my fellow Unilocalers .
The reviews were pretty mixed so I gave in and tried a few Unilocaler recommended items.
The young man who answered the phone was pleasant and offered suggestions when I asked.
Although he said the «Spicy coconut soup» was hit or miss he admitted he never tried it as he doesn’t care for spicy… Thank you your honesty!
I ordered it hoping it would be a hit… Not a miss…
Also ordered sweet/​sour chicken and potstickers (which one reviewer said was great).
I asked very nicely almost in a begging way to make sure everything was hot and fresh… He assured me they make the food to order… just what I hoped to hear!
I even let him know that I am super picky and that I am a Unilocaler!
Thinking back now I guess I did forget (when asking for it to be hot/​fresh) to ask them to deliver the whole order!
I guess you know where I am going with this???
Ding dong… A reasonable amount of time later the food arrived.
I was pretty excited to try that soup… I will say the soup was hot temperature wise and had a kick that burned ever so slightly down my throat but other than the burn there was not much taste.
There was one small shrimp and 2 pieces of chicken.
The sweet and sour chicken was ok… Your average stuff… Nothing great nothing bad.
And the pot stickers??? Wait… I know I just paid cash for them? Hmmmmm
Now I am bothered by being inconvenienced by having to call and tell them they forgot the pot stickers… Of course they offered to send some out.
Again I asked to make sure they were hot and fresh and I was assured they would make new ones.
No offer made for their mess up…
Got the pot stickers after dinner was over… of course… And in all honesty is was not only the worst looking pot stickers I have seen in my many years of life but also the worst tasting! They were hard and tasteless .
I am sure dining in is a whole different experience but for delivery/​take out… No thanks!
Will we try again? Nope… No reason to… We have HOT WOK (ray/​McQueen) close and it is the same average Chinese fare but HOT WOK is closer to us… Food is consistent… Employees are super friendly and they cater to a customers wants.
And I think it’s even a buck or so cheaper!
Remember as always… Never go by one persons experience…
Try it for yourself… You be the judge!
So for now… Bön Appetite’

I have been ordering delivery from Wok up on my cheat days and it was better than what I thought it was going to be, I first ordered the sweet and sour and asked for the Sauce on the side and I got the crab puffs and I was more than pleased ! They batter the chicken how it should be they don’t over batter like other places where it’s a big piece and once you bite into it it’s like a small cube of chicken lol anyways I would recommend this place for delivery over other Chinese delivery spots in the mesa area, ALWAYS GET THE SAUCE ON THE SIDE I promise you will not regret it ! I would recommend the following:
Orange chicken
Sweet and sour chicken or pork
Mongolian Chicken
pao chicken
Pha thai
Crab puffs
Chicken egg rolls
I would have gave them 5 stars but the chicken lettuce wraps were not good i was very sad about that but other than that good place !!!

When this restaurant first opened the business, the owner (s) gave out amazing deal for first time customers, and I know that was when I got hooked with their flavorful lunch specialties. What I have tried so far is Pad Thai, Sweet and Sour Chicken Lunch Special, and the Chow Fun, but I’m impressed most with the Calamari and Bell pepper+onions. The portion is decent and the price is good for the serving size.
Bathroom is clean and always maintained. Cashiers will always welcome you with a smile and friendly small talks, while offering extra condiments and drinks upon request. I’m seriously a fan of this place.

The food is really really good here. Granted I haven’t had everything on the menu, but what I have had was delicious. I recommend the Yellow Curry and Thai Basil. The Hot and Sour Soup is also very good and the Crab Puffs are delightful, as well. They don’t serve booze, but I guess I don’t always have to drink, lol.

Hate to say this place is terrible. But it is. Sigh. A Chinese place that doesn’t serve Chinese tea. Our tea was lukewarm and terrible. Our soup had a super spicy broth with mostly undercooked vegetable. What a shame. My meal was blah. Everything clashed from over cooked tofu with utterly terrible layer crispness and then some vegetables rare, some mushy. I couldn’t tell what had been sitting out and what was thrown in as an after thought. The wall art was terrible, in the taste and the arrangement. Who puts art on the smaller space and leaves a whole wall going from front to back completely bare? Unbearable indeed. Aside from the terrible food, there was two tvs playing Spanish dubbed shows.
At least the lady was kind and the fortune cookie leggit. Alas I will not come back. I felt ill after eating there and most of the night. So much so I felt the need to come back and review after a week so I wouldn’t violate Unilocal terms with colourful etiquette.

So excited to try something new but I gotta tell you the food was bland. Excellent speedy delivery but the food not so good. I have a family of 6. We all ordered something different along with egg rolls and crab puffs. No flavor to any of the dishes. Not even the fried rice. Although, I liked the crab puffs even though they were xtra crispy. So disappointed. Never again.

Excellent delivery Chinese food, best in the east valley and very quick service. Potstickers are fantastic! House chicken is excellent too!

Thumbs up on that crab puffs, beef lo mein, and Mongolian beef. I was disappointed in the orange chicken… soggy and not much flavor. The sweet and sour sauce tasted like ketchup even with a whole packet of hot mustard mixed in. Everything else was good though so I’d definitely give it another shot!

We have been ordering here for a while. So far, the customer service is amazing! The food as well, of course! ^_^
Our last order consisted of shrimp fried rice, and lemon chicken. We sincerely appreciate that there were lovely plump whole deveined shrimps! They were well cooked! The fried rice was not greasy. The lemon chicken was sautéed in flavourful pinch of salt and pepper, fresh green and red bell peppers, and onions. The chicken was tender and moist. We were delighted that it was not battered and deep fried, and swimming in sauce. Also love that there were layers of flavours.
***Wok Up, please continue being consistent with serving better Asian cuisine, and maintaining great customer service! We appreciate you!***
We will definitely continue enjoying Wok Up’s food!
They also offer gluten-​free dishes! Brilliant, ain’t it?

We used
to place our order and it was so easy. The food arrived in under the time promised and our delivery driver was very friendly. All of our special requests were fulfilled and the portions were generous! Very delicious! I had the lettuce wraps and my husband and son ate teriyaki chicken, one with fried rice and one with white. We also ordered a side of crab puffs. We were provided with ample sauces and fortune cookies, too. Plenty left over for dinner! We will definitely be ordering again!

We finally decided to try this place out yesterday and I’m glad we did! I had ordered the orange chicken and my boyfriend ordered the teriyaki chicken and we also ordered the crab puffs as an appetizer.
The food was all very good! I actually really enjoyed my boyfriends teriyaki chicken. I will definitely get that next time we go. The crab puffs were very tasty. We also didn’t have to wait very long for anything we had ordered.
The staff was very friendly and attentive. They were on top of getting our drinks refilled and they would sop by to make sure everything was well. The restaurant was very clean looking. The only thing that was weird was the décor. The front desk area looked really nice and the rest of the place kinda looked like it was unfinished.
I will definitely be back to this place. I think next time I will try their delivery service. I’m glad I’ve found a good Chinese food restaurant so close to my house!

I eat here all the time. The food here is great stuff; It will knock your socks off. It’s a little bit pricey, but if you want top quality (which this place delivers), you’ve got to pay for it.
For them that don’t know, the Wok Up serves mostly Chinese food with a few Thai and Indian dishes thrown in for variety. My own personal favorites are the kung pao shrimp and the General Tso’s chicken, which are both to die for. The orange chicken is great, too.
Though almost every dish I’ve tried here has been excellent (and I’ve tried a lot of them) the pot stickers, strangely, were the worst I’ve ever had: they were soggy with grease, utterly flavorless and tasted like eating Styrofoam. For that I’m knocking off one star. I also didn’t like the Thai curries here, but that probably has a lot more to do with me not liking Thai curries in general than it does with Wok Up’s execution of those dishes, so I’m not going to dock any stars for that.
In short, if you eat here, just stay away from the pot stickers and you really can’t go wrong.
ETA: I forgot to mention that as long as you live reasonably close to the restaurant, they will deliver for a small fee. So now you have even less excuse to not give it a try.

I came to Wok Up back in November when I visiting my relatives for Thanksgiving, but never got a chance to write a review.
I was recommended to Wok Up by a relative of mine when I said I wanted some authentic Chinese food. This place did not disappoint!
Customer Service (5 stars)
The customer service here is great, the waiters are very attentive and very sweet. I had trouble deciding on what to order, which means I was staring at the menu for quite some time. The waiter was very patient with me and even recommended me their popular dishes!
Food (5 stars)
I had the spicy coconut soup. I was very hesitant in ordering this since I can’t handle extremely spicy food, but this was not that spicy at all! It was spicy enough to taste but not too overpowering. I would highly recommending this especially on a cold night.
The beef broccoli was so delicious! There were perfect amount of sauce to have the perfect flavor. The beef was cooked just right, it was not overcooked unlike the other Chinese restaurants around the area.
The food portion is decent especially for the low price! Everything I ordered tasted authentic and delicious!
Parking (5 stars)
This restaurant is in a plaza, so there’s plenty of parking spaces!
Overall (5 stars)
I will definitely come back to Wok Up when I’m in town again. The food is comparable to the food in LA! I would highly recommend this restaurant. They also do delivery and take-​out, so that’s a plus.

Really impressed, for many reasons. 1. They we’re open when a mid Sunday afternoon Chinese food craving hit. 2. They delivered super fast. 3. Guy answering the phone was easy to communicate with and accurately accepted my order. 4. the food is delicious which should be # 5 & 6. It’s my ONLY delivery spot now I will be back. Best general Tao chicken EVER.

I had been jonesing for some good Chinese food and I found this restaurant on the Eat24 app. I ordered and waited over an hour and got no nothing, no call, no visit, nothing. By the time I figured out they weren’t coming the place was closed.
So I decided to stop in the next afternoon (since my card had been charged). I talked to the sweet (and cute) manager on Jordan and it looks like it was app error vs theirs. They filled my order with no problems and even threw in a drink and some wonton chips.
I ordered the coconut soup, the chicken lettuce wraps and the wontons. The coconut soup is really delicious and they put in some good sized shrimp in there; the lettuce wraps were my favorite (they came w/​hoisin sauce). The wontons were good as well, a little heavy on the breading but not bad at all. I was very pleasantly surprised at how good this place was and how reasonable the prices were.
I will definitely be ordering from this place again– though next time I won’t be using the Eat24 app. :)