Solid dry cleaning service. Prices can be up to half the price from the other dry cleaner across the parking lot. Friendly people. I dropped off 5 items on a Wednesday and was able to pick them up on Monday.(I think I probably could have gotten them sooner if I had asked.)
Marilee C.
Évaluation du lieu : 4 Glastonbury, CT
This review is only for their pick-up & delivery service. I finally accepted the fact that I will never have time to drop off and pick up my drycleaning. So I signed up for their pick-up & delivery service. They have done three sets of clothes now, and have done a good job with all of them(including getting stains out of a white blazer, and replacing a button that was missing on a pair of pants). They have a promo for 30% off for the first month. I’ll update as time goes on.
L Z.
Évaluation du lieu : 1 South Glastonbury, CT
Unfortunately, I have had a terrible experience. I brought in a dress and a cardigan for a cleaning. The dress had a stain. When I picked up the dress, they had not gotten the stain out and the cardigan(I discovered when I got home — they did not inform me.) had melted buttons. The cardigan was from BHWM and pricey. I returned the sweater. The service was good, they agreed to replace the buttons. Upon my return, they had put large plastic black buttons that did not match the silver pronged jeweled buttons. Still, they did not agree to reimburse me and said the manager would call me. He never did, so I called 24 hours later. He said it was my job to find matching buttons and they’ll replace them. I told him I didn’t have time to fix their mistake, it’s their job. He did not agree with that, and said he didn’t see the buttons. I told him to get someone who DID see the buttons and get them replaced correctly or reimburse me. He told me vaguely that he’d do it when he had time. I pinned him down for a week and a half away! What a pain.
Adrian W.
Évaluation du lieu : 3 South Glastonbury, CT
Consistently good dry cleaner. In house tailor too. Can’t comment on the tailor, I haven’t used them yet. Coupons are frequently sent out in the ValPak and Rare Reminder in town. Prices are fair and they get out common stains with ease. I’ve also had them launder my king-size comforter that has silk, satin and brocade on it without any damage or color changes(this is not an easy feat). Sometimes more difficult stains don’t come out, my daughter had an unidentified yellow mark on her brand new wool coat, and they couldn’t get it. I thought it would be an easy one for them, but I guess not. Staff is generally friendly, and I have been remembered the past 2 – 3 times I’ve been in. Not sure if this is because of me or the baby on my arm, but regardless, they’ve been warm and polite.