Coe Bancroft – State Farm Insurance Agent

I have been using Coe Bancroft’s office for my personal and business insurance for the last 6 years. Coe and his staff have always exceeded my expectations. I have been especially pleased with their service when I’ve needed a quick turnaround for emergency situations that arise in my line of business. And as far as my personal insurance needs; Coe has not only saved me money but also provided me with more suitable coverage’s. It has been obvious to me that Coe and his staff sincerely care about their clients.

Deserves every star.
I’m a young guy and hadn’t bought insurance for anything before I met Coe. It wasn’t because I didn’t have anything to insure — I run a small business with a lot of tech involved and would be totally up the creek if any of it were broken or stolen — it was because it always just sounded complicated and expensive.
Then, one day, a computer crashed during crunch time on a project. If the hard drive couldn’t be rebuilt, I’d be faced with the very real issue of dropping three grand on a replacement and suddenly insurance seemed like a good idea.
I ran into Coe shortly after, tentatively asked if he had any idea what coverage would cost and was impressed when he basically recited a handful of small business packages verbatim. He had me come down to his office, which I did hesitantly — I was just examining my options — but he and his staff were so welcoming, knowledgable, and friendly that after about fifteen minutes of conversation I decided to get the coverage on the spot.
Not only was the price too good to pass up, but I felt like I knew the plan inside and out and could tell that if there was ever an issue I’d have a real partner in getting it resolved. I filled in a few key pieces of information, Coe handled the rest, and just like that my business assets were protected come hell or high water (and we live near a river so I was particularly worried about the high water thing).
Now, I’m not a big customer for Coe, my policy is just twenty-​someodd dollars a month. But for anyone who doubts his devotion to his clients you should know that when I call I’m treated spectacularly. A few months after my coverage started, I asked him if there was a way to eliminate the paper statements I was getting each month. He pondered for a moment — this was clearly something he wasn’t usually asked — then said «Sure thing, I’ll handle it.»
I’m not sure if he did something fancy on his end, or simply sneaks up to check my mailbox each day and intercept the monthly statement, but I haven’t gotten one since then. Either way, he and his staff embody the Good Neighbor policy of State Farm.

Coe has been my agent for over 11 years. He is superb! He is very polite and truly cares about his clients and will do everything he can to help with a claim or a question. His staff is also very attentive and polite. I was very surprised to read the negative post and had to write a response because he and his staff are fantastic!