Mid-Atlantic 4X4 & Speed

Would be –10 stars if I could! The worst costumer service ever… The lady that works the front counter, kept me on hold for 45 minutes.
I asked if they had a specific Jeep part in stock. She told me to hold after asking the common pertinent data on the Jeep. After being on hold for 10 minutes, I decided to start my 4:30 pm commute up the very busy Richie Hwy. 28 minutes later, just as I’m pulling into their parking lot, lady answers the phone like she can’t hear me and having issues. Without even an apology she asks what I needed and I told her that I was waiting on weather or not they had the part in stock. She said no and hung up on me. I went ahead and parked my Jeep in the lot, I went in, expecting an apology, and got an excuse the the guys in the back were supposed to pick it up! After no apologies; I expressed that they would never have my business and then left.
I went to AutoZone and ordered the part I needed…
So much for trying to support local business. I will take my allotted 25k rebuild fund elsewhere.

I have taken several of my trucks here to get work done either having them lifted or just some bolt on accessories that I wanted. They are very knowledgeable about the newest lift kits and accessories on the market.