Red Wing Shoe Store

Great experience — went in with some coworkers to pick out /​up some shoes on a corporate account and walked out with a great pair and a ton of knowledge.
Our rep provided great customer service and her knowledge on warranties, general information about who wears what and why, and simply the additional services and accessories showed her expertise and great training. Being this was my first pair (secretly wanted desired workboot), I felt like I received the right product suited for my work and any obstacles that could come our way.
The store is large and has a little of everything, including: clearance (in rear), heritage, Irish settler (hunting), safety, and works lines. Plus a ton of Carhatt safety /​work apparels.
Haven’t experienced their repair side of things but this place has great service and a large selection — 5 stars!

I will start off by saying my Red Wing boots are great & just needed an adjustment. I took them in to get them fixed & the customer service was great the first time around. The guy in the store tried his best to fix the issue I have with my boots. 7 pairs of shoelaces later I bring them back to have them fixed. I get a call from the store one day telling me my boots are ready but I had to wait 24hrs for the tough toe to be put on & to dry. That was Thursday… I went in 2 days later being today which is Saturday & my boots never had the tough toe installed on them. The customer service here at this store is just not that great. I would most likely go to a different store to purchase my next boots. Also to have my boots fixed if I have a problem.