Petland Discounts

We were looking for a replacement for our broken birdcage. There was no rush, as our parrot is spoiled, having a day cage (larger) and a sleep cage (smaller). We went to a big pet store, but they didn’t even carry bird stuff. I looked online, as I had a specific type of cage in mind, and found something similar to what I wanted, but I couldn’t see the exact details, even upon enlarging. My parrot is very fussy, and the last time we got him a new, bigger cage in the same Prevue style, he became hysterical, and it took 2 weeks for him to finally accept it.
We found a cage in a Petland site, so we decided we had to look at it, rather than see a picture at the on line site. This Petland store is in a mall with a huge parking lot. Unfortunately they are doing street repairs, making it awkward getting there from the parking lot. The store is a mom and pop style store, and they had a little bit of everything. I found some squeak toys that we had been looking for but could not find. The gentleman who helped us was very kind and helpful, showing us cages. When I pointed to the one I saw online, he suggested a better one, better than the one I originally chose. He took it down from the upper shelf for us to measure and see in more detail. It was slightly larger than we wanted but adequate for our needs. He offered to go into the basement to see if he could find something smaller. He brought up almost the exact cage I had in mind. He offered us a very good price, saying we had 30 days to try it and if we were not satisfied, could return it (with the receipt). We were very satisfied with the service.
Additionally, one of the other employees was talking to another customer who was looking for something for her rabbit or to buy a rabbit, I[’m not sure. He said their store didn’t really have much for rabbits, but referred her to another Petland store which did. I thought that was nice.
I would return to this store for my pet needs.

This is a small store and looks like a throwback to pet stores you might have seen in the 1970s or earlier. It’s not a shiny and spacious store like Petco or PetSmart. The place just looks old. If I bought anything here I think I would be checking expiration dates. Last year I stopped in to ask the clerk if she knew some place where I could put kittens up for adoption and she told me to use google. Granted they are not in the business of placing kittens but this is a pet store and you would think they might know something about pet adoptions.

The Staff Is Very Nice And Helpful They are Always friendly. The prices are fair I enjoy shopping in a small chain store over a large corporate store. I recommend this location and have purchased fish, birds and other pet products.

I don’t come here as often as I used to, but it’s fine if you live in the area and need something quick. Prices are fair and the employees generally know what they’re talking about and are helpful. It’s small and cramped inside, but there are supplies for almost any type of pet. They have birds, fish, and small animals for sale. There used to be a manager-​type lady who lorded over the fish tanks and would quiz and interrogate you on your tank setup before selling you something. I guess that’s a good thing for the fish, but how’s that for business or customer service?

I worked at this place from 1997 – 1999 this place is SOOOO outdated. The place needs to be renovated. I think this place has been like this since like 1970. I know this is the first Petland discounts ever open by Neil Patrick himself. With Petco’s and PetSmarts everywhere I don’t know how this place stays open. Always dead fishes in the tanks and I think the small animal cages can use some better upkeeping. I live 5 blocks away and I drive 5 miles to get my pet supplies.

Very convenient, especially for those that live in Glen Oaks. The employees are helpful.

From what I remember of my last visit to a different outpost, this space is pretty similar, replete with tight spaces, a respectable but reduced selection, and questionable but acceptable upkeep. The rear entrance could’ve used some more care (TWSS) but the guys working the joint seemed nice enough, albeit brusque to the one customer they rang up.
Same pet store scent + the incessant jingle = «the best care a pet can get»

Kyle is an asset to this store!
He took out some time to help test my tank water and he also gave good advice about fish and plants. He loves to teach about the animals in the store and is quite knowledgeable. I had to add another star because he’s there.
People with pride in their work is the cornerstone of America: even a petstore worker.