Aeroscopic Environmental Inc

«Great Company»
If you knew my family backstory, you would understand why I am practically writing an thesis here. But when it comes to the health and well being of my family, I will go to the ends of the earth for them. I won’t go into detail here about that so let’s just stick with my review of the company.
I called on a Sunday morning. The answering service took the call. They were very professional and the operator gave me the impression she knew the business well. She addressed my concerns for a backyard patio deck. Within a few hours, Ian («eye on») the owner and chief specialist called me personally. We scheduled an appointment for the next morning. He showed up right on time.
I can’t express how happy I am with my decision to make a call to Aerscopic.
Several other home improvement service companies came up in my Google search. They are tech savvy with domain names, SEO and location based keyword searches. They appear to be local, but when you lookup the actual company location, they are hundreds of miles away. That is bad way to begin any transaction in my opinion. I found a company called Burbank Mold Remediation. From the looks of the website it’s as if they are in your community, when in fact they are not. I live in Burbank, CA. BTW. Most of Los Angeles is within a 20 mile radius. So Glendale was a super close. Local to me was a big bonus. But I’d hire them no matter where I lived after having my experience with the Owner, Ian.
Aeroscopic is a honest company. Ian was friendly and very knowledgeable. He made my worries disappear in the first 10 minutes of our consultation. [If you’ve done a google search for Black Mold, then you can understand how scary it all seems.] Ian explained why I shouldn’t worry, and even reccomended lower cost effective alternatives then what I requested for testing. I just wanted to be sure I told him! But he was right in the end. Our patio didn’t have the «Black Mold» commonly found through online searches. Regardless he took samples, photos and sent me a follow up email with his lab report. Then another email came back with the lab culture results.
My wife wanted to understand the results and Ian took 45 minutes with her to discuss our options. Let me also say that he was very upfront about disclosing the conflict of interest of being both a company that tests, and provides remediation and/​or removal & construction services. But I am good judge of character. He looked me in the eyes and told me his position. I could tell he was someone who could be trusted. That’s huge.
We replaced the wood with Concrete and I couldn’t be happier. I rarely feel obligated to write reviews, but in this case, I felt compelled. Ian is an expert in his field. To boot the company was founded by his Father. I also thought that spoke volumes of his commitment to service to our community as well as showing respect and honor to his Father. Small family owned business need to be supported. Hire this company. You will be glad you did.

I hired this company to renovate an apartment after a long period of neglect and abuse. They came promptly. They offered very competitive prices. They did not try to «up sell» the job and performed as promised. They replaced flooring, plumbing, removed old fixtures and created a nice shower stall. They scrubbed the walls and painted everything. They left the job site clean and I was satisfied. I hope I never need them again but if I do I’ll just call em up.

I have dealt with several environmental companies. they are the most knowledgeable, caring, thoughtful of them all. Only use them.