Home Plus

I’ve ordered tiles for my bathrooms, bathtubs, toilets, sinks and faucets for my newly purchased home. It was my first home and remodeling project.
I’ve visited Home Plus about 10 times before making a purchase. Guess what, I don’t think they hate me for that. I was asking questions about design, looking through samples and learning about my options. I was also getting free cookies and drinks, but I digress. The atmosphere was super relaxed, I felt like being at home and dealing with someone I knew for a long time. No sales pressure whatsoever.
If you know what you want — they will find it. If you don’t know what you want — they will spend their time, showing you available products and options suitable to your particular situation. They will make sure you don’t go over your budget.
The owner and sales staff are über professional. You tell them what’s on your mind and they will work to make sure you get a good deal and superb products. For the kicker, I have asked the owner to come to my house and give me some pointers — he did. He also referred me to some contractors specializing in tile work and plumbing.
Will definitely do business again, Home Plus (a. k. a. Bauformat Kitchen) is my «go to» place for everything remodeling related. Too bad I did not need a kitchen, I would have ordered from them as well.

Absolutely dishonest. My wife and I bought multiple items from this place (shower head, sink faucets, bath tub faucet, toilet, etc.) for our restroom renovation. They did not have the shower head in their inventory and promised to ship it instead. It took too long so we requested this item to be refunded, which they promised in an email. However, despite 7+ phone calls in which they repeatedly said that the check was going to be mailed out, we had no luck. This was not resolved until I submitted a dispute with the credit card company and provided their email stating that they will refund. Of course since they never sent the check they had no cancelled check to provide and they lost the dispute. This is what you deal with when you do business with Home Plus in Glendale. Please use caution.

I don’t know what I would have done without Erik at home plus. He’s just not a tile guy he actually helps with design! I became so dependent on him I would seek approval for everything I was thinking of buying!!!

The designers here know their stuff. I love my bathroom vanities and they were delivered as ordered. The staff was patient and honest. They have a large selection of everything. The average Joe can have their million dollar dream home on a budget with the pricing they give.

Buyer beware! I am not one to write reviews, but wished I had read this one before I gave them a massive amount of business. The job was paid and they don’t even take my phone calls or emails anymore. They still owe us an appliance and finish work on a kitchen installation.

The service in this place is not good at all. Got this place info from Ikea they provides tiles for the kitchen and bathroom for the show piece at Ikea. I swear what is going on with the tiles showroom. I was totally ignore by the sales person. The only person that pays any kind of attention to me was the receptionist. She had very limited knowledge of the products. really had big issue with the sale person. telling me that the tile I was interested in was too expensive for me. Kinda let it rolled off my back. Then the owner finally came up to me and asked me if I needed help. I asked him a couple of questions. Then excused himself from me while I still had more question. So that he could go eat his KFC chicken… I think it’s just rude, and unprofessional. So I took my money, and happy asian ass out of the store. I had better service at Lowe’s and Home Depot…