So disappointed in Pizza Hut. I ordered for delivery at 8pm, and should have had it delivered by 8:35. At 9:25 I called because still no pizza. I was told that they ran out of dough and canceled my order! How does a pizza place run out of dough??? When I asked why no one had picked up a phone to call, they said they were just about to call you. I work in customer service, we were about to call you is code for oh shit we dropped the ball. This is the second time I’ve had issues with this same place. No more chances. I will be taking my business and my $$$ somewhere else.
D M.
Évaluation du lieu : 1 Chandler, AZ
After a long day of volleyball we we ready to enjoy our pan pizza. We ordered it and they told us it would take an hour. We waited an hour and a half and then we received a call. They called to say it would be another 2 hours for the pizza. We cancelled. We were very disappointment with this pizza hut and ended up ordering from papa john. 30 minutes later it was here. Thank u Papa Johns!
Vvvvv G.
Évaluation du lieu : 5 Phoenix, AZ
Really like going to this Pizza Hut now the teenager by the name Enrique is really nice its was a really busy Saturday night he apologized for the long wait which I didn’t care as long as the pizza was hot and good :)
Honorable Knight H.
Évaluation du lieu : 1 Glendale, AZ
Well over 25mins late… the store refused to answer the phone. I tried waaaay more than anyone should. They hung up on my call every single time. This location is quick to take your money, but not to deliver the product. I’m cancelling my payment to them. I will not order from here again.
Ceaz D.
Évaluation du lieu : 4 Phoenix, AZ
I asked the lady today to make sure that the sauce is right because last time it was very little and they made sure it was done as a request. Thanks
Sonia L.
Évaluation du lieu : 1 Glendale, AZ
HORRIBLESERVICE! I called to order a pizza and the guy on the phone told me it would take 20 mint to pick up. When I got THERE, there was this really young kid/teenager on the register. I paid for my pizza and waited and waited. Mean while you can hear a young girl cursing in the back and laughing away. After 45 minutes later I asked him what was going up with the pizza, he said he would check, he went to the back and I clearly heard him tell a coworker«this bi#$% wants her pizza ‘. When he returned I confronted him asking him if he had just called me that and he turned red and said no and walked away. The manager showed up and he made excuses for him saying he was tired and tried to give me a coupon. I told him I didn’t care about the money it was the respect. Then he said he always has trouble with this guy. Manager could not make up his mind. THISKIDNEEDSTOGETHIS A@%@ WIPPEDANDBETAUGHT A MANNERLESSON. HEHASNORESPECT! ANDTHEPIZZAWASHORRIBLE. NEVERGOINGBACKAGAIN. WORSEPLACEEVER, WORSECUSTOMERSERVICE.
Courtney M.
Évaluation du lieu : 4 Glendale, AZ
First time at this location and I was pleasantly surprised! Despite the bad reviews from other people, this was a really nice experience. The pizza was ready in 14 minutes(that’s fast for pizza!) and the counter guy was very friendly and polite. He even checked to make sure my order was correct before I left. At home eating now and the pizza is just super yummy! The cheese sticks aren’t the best, but it’s just the side. The cinnamon sticks are rather good as well. But I’m rather happy about the pizza since my Pizza Hut experiences are rather mixed.
Daniel M.
Évaluation du lieu : 1 Peoria, AZ
Order 2 large pizzas, just got one ready after 20min, 2nd pizza was not put on the system even tho I pay both pizzas at the same time. I waited a total of over 45min for 2 pizzas. What a service, worst I ever gotten in a Pizza Hut location. Look elsewhere for pizza and avoid this location.
Lish B.
Évaluation du lieu : 1 Phoenix, AZ
Wish I would’ve read these reviews before ordering from here and now I’m totally bummed this is the one that delivers to my new home. My pizza was wrong and when i called the manager, she said they can’t substitute ranch for marinara. I’ve never had this problem before. I asked her if that was an issue, why didn’t they call? I would’ve ordered a completely different pizza if that was the case. She said since they didn’t really do anything wrong, they can’t fix it and the best she can do is give me 20% off if i order another one! Ya right! Like I’m gonna order another pizza. When i asked why they didn’t call, she just said she didn’t see the order. She was very moody, especially for a manager.
Sylvia G.
Évaluation du lieu : 2 Surprise, AZ
First time ordering from this location and unfortunately the last. My half cheese half pepperoni stuffed crust pizza came to the door as a half cheese half pepperoni with onions and olives pan pizza. I called the store where the girl seemed rushed or careless, possibly both. Anyway, I got another pizza sent out which was another 40min wait only to open the box to the same mistake. The only fixed problem was that it was stuffed this time. I felt bad for the delivery guy, he seemed embarrassed but we took it anyway not wanting to cause too much trouble. He even looked at my receipt and saw that it was right but the pizza was wrong. I hope I do get my credit but will use it at another location.
Marcia W.
Évaluation du lieu : 2 Boston, MA
i ordered online from here for delivery. i wound ordering the 2 sets of wings and 2 waffle fries meal deal thingy and 2 sets of chocolate dunkers(sooooo yum!). i really thought u just can’t beat that particular deal, esp compared to dominos lol. however, i think what i ended up w/was just 1 waffle fries ;///(it came in just 1 box, if it was 2 sets in 1 box, then ok, but otherwise, i think i got stiffed). while the wings didn’t taste horrible, they were definitely just avg and barely decent honestly. the waffle fries kinda lacked flavor and gave me dry mouth even w/the ketchup lol… i think if i order from pizza hut again, i’m gonna try for the pasta instead and get a bunch of chocolate dunkers(i’m a chocoholic). but idk, is the pasta even any good here? lol. maybe at a diff pizza hut?
Alyssa A.
Évaluation du lieu : 1 Avondale, AZ
came in at 10:30 waited 10 minutes for someone from the talkative crew in the back to take our order. a pissed off manager by the name of Alicia comes to the front insisting they’ve stopped cooking and I insisted we came in 10 minutes ago but no one was willing to even acknowledge us… while profanity is heard from the kitchen regarding their teenage angst. honey I’ve ordered from pizza Hut five minutes before they close, I’m familiar with the drill. after a brief argument which she lost she was the utmost reluctant to take my order. bad service and rude faces.
Jorge H.
Évaluation du lieu : 4 Albuquerque, NM
Alfredo pasta. Lot a cheese, hot and melted, two pans for 12, w breadsticks. I had no problems ordering ahead and picking up on the way home. C’mon people, this is fast, cheesy and just right for the rug rats, what else you want from a fast food joint.
Norma R.
Évaluation du lieu : 1 Glendale, AZ
This is the first time my pizza was cold and did not have everything I ordered on it. Im a longtime customer and the pizza looked so bad when I finally got it almost 2 hr late, that I gave a piece to my dog before I would eat it. Im very disappointed. I will give them 1 more chance and that’s it. Everyone has a bad day once in a while.
Eric C.
Évaluation du lieu : 1 Phoenix, AZ
I swear, I have never seen anything like this horrible service I received today. I am ordering and she interrupts me with«phone number», «name». Ok. I ordered, she gave attitude, then left. She didn’t come out when people came in ten minutes later either. I ordered one other thing after I flagged down a different guy since she would not come out. Oh, those other customers simply left. When she finally came out, there were more customers who she never even approached, simply waiting there. Wow.
Alex N.
Évaluation du lieu : 4 Glendale, AZ
I used to hate Pizza Hut… but my wife convinced me to try it. I am now a regular patron of this establishment; I have never had an issues with it. The crust is tasty(unlike back in the day), the ingredients seem good and its not overly salty(like Howies). Nearly every time I order I can get a free side for a small amount of due diligence. Hardly amazing but never having problems with a place like this is a sight to behold :)