Samurai Sam’s

Their teriyaki sauce were super sweet! Like syrup sweet. Me and my friend couldn’t finish our bowl and had to to go them. If you like real teriyaki chicken bowl taste, this place is not for you.

We come here multiple times a week. Until today I would have given it 5 stars, however, they have changed the packs of sweet and sour sauce. The new sauce is gross, not sweet, and I’m wondering if it’s cheaper because the quality isn’t good. If they don’t change back to the old sauce packets we’ll have to look for another healthy fast food option.

The staff of this place are garbage, they treat people like crap. I ordered my food and for some reason they brought it right out to me with in 30 seconds. So of course the quality was poor, it’s been sitting around for who knows how long. I been to many Sams and this one is the worst, most of them cook the food fresh!

I would love to give this location five stars, but they have chosen to act as if the teriyaki sauce is made of GOLD! It used to be that they would include one EXTRA little sauce on the side of each rice bowl, plus they would be generous with the sauce as a standard. This time, not only did I get VERY LITTLE sauce standard, and I mean VERY LITTLE sauce to the point of non-​existent, they did not include the little extra sauce container that they normally used to include.
I normally expect to get an adequate amount of teriyaki sauce as the norm, get one extra small included sauce container on the side per order, and I always request a couple extras for good measure because I like the sauce.
My «teriyaki» chicken rice bowl was LACKING teriyaki sauce, big time! HELLO, it is called a teriyaki bowl for a REASON!!! If you chose to basically omit the teriyaki sauce, then call it a chicken and rice bowl!!!
When I called to bitch about the fact that I was not happy with an inadequate amount of sauce, it was explained to me that they no longer include extra sauce unless requested because «people throw it away.» OKAY, I can accept that fact if someone doesn’t like as much sauce as I do, BUT, ASK YOUR CUSTOMER IF THEY WANT EXTRA SAUCE!!! I noticed 90% of customers (it was VERY busy at lunch time) asking for extra sauce and NOW I KNOW WHY!!!
I typically feel bad giving a business a one star review, but this owner is deserving of it!!! If he chooses to to act as if teriyaki sauce is made with GOLD, then he will lose business. Watching the almighty penny will cost you almighty DOLLARS!!! I will never go back to this location!!!

This is probably the worst experience I have had at Samurai Sams since going there for the past 3 Years.
We ordered the Yakasobi Chicken Bowl and 2 egg rolls… Well. The chicken and noodles were ice cold.
No sauces were included in the bag and a drop of teriyaki sauce was on the item
No sauces in the bag for the ice cold egg rolls were included either
The staff managing the restaurant last night should have been more focused on what we were expecting… instead of what to charge extra for .
This establishment should know by now what is to be included in the bag
Because they certainly know what to charge or any extras. Highly Disappointed.
It will be a while till we try this again.
Thank You, Anthony

I really enjoy the food here! I’ve only been to a few locations but I primarily go to this one. I’m often the lucky one at work who gets to go on «lunch runs» for our staff. I’d say we eat here at least once a week. The staff is nice and I never have to wait too long for my food. It’s good to go!

This kind of food is awesome! The teriyaki bowl with veggies is the best choice. So tasty! The staff is very friendly and helpful… totally worth the place to stop and eat…

A great place to get great teriyaki food generous portions. great service a little pricey but worth it

Place is small, the food is limited to on what you want. It’s a nice place for a quick grab for lunch. Nothing extreme but nothing bad. Place is an alright spot. Been here for years finally went in to try it. Will be back but won’t be my first choice of food.

Chicken over yakisoba is incredible. Great for lunch or dinner. Sharing our big appetite, try a sumo bowl. Then walk over to yogurtology for some butterfinger crunch!

Simple, healthy, inexpensive.
Come here if you like the above + teriyaki.
Also come here if you lift heavy weights. This is where bodybuilders hang out.

This place has hands down the best chicken among all Samurai Sam’s that I’ve been to. I’ve been coming here for over 5 years and their chicken is almost always fresh, not dry or tough. Many other Samurai Sam’s locations’ clearly serve chicken that was probably cooked hours before (has that tough exterior).
I’m rating it five stars because I’m comparing it to other locations. The seating area is nothing to write home about. But if you’re going to Samurai Sam’s for the ambience, you got your own problems.
Enjoy the teriyaki chicken bowl (white meat, no veggies). Can’t go wrong.

This is my go to lunch spot.
Not quite as good as Flame Broiler but it gets the job done. I love it because its close to school (Midwestern) and cheap! You can request more veggies less rice, which I always do. They also have a Kid’s size bowl which is the perfect amount of food for me as I always have leftovers with their regular bowls.

Stark contrast between this location and their other location in phoenix in terms of ambiance and food. was extremely excited to get my teriyaki craving fulfilled after having gone to their other location and loving the food, so i had high expectations. Also for the fact that they are healthier than other japanese/​teriyaki places, i was excited. From the inside, looks more like a really cheap, old takeout place, but very clean nonetheless. I was still hoping for a great vegetable teriyaki brown rice bowl. What I got was hardly any veggies that were watered down and no flavor at all, i don’t even think they added any teriyaki sauce and the food was not hot. Overall, sad waste of $ 5, I ended up going home and adding my own teriyaki sauce and siracha.
Only gave it 2 stars because the person at the register was very helpful.
If you want to try this place, definitely, DO NOT go to this location, it was very disappointing.

For the same amount of coin, I’d take some ghetto Chinese over a bowl at Samurai Sam’s.
This is obviously healthier than Chinese, there’s no doubt. The Sumo Bowl ($ 10!) I ordered had better quality meats and vegetables than you’d find at a Chinese take out. Tasty, however, it was not.
The ingredients were not seasoned enough for my tastes, and I did all I could to add some flavor. I added some soy sauce, Japanese red pepper and salt & pepper. Adding these after cooking proved pointless and I kind of suffered through the meal instead of enjoying it.
Perhaps there’s some sauce that I forgot to ask for, which will render the Sumo Bowl less healthy in exchange for deliciousness?

This is the pinnacle of all Samurai Sam’s. The staff is polite and efficient, the food is spot on and the building is always clean. I’d drive out of my way to eat at this one.

I eat probably 2 times a week here since my office is so close to it and I really enjoy the food, service, and atmosphere here. They have better bowls than the other Samurai Sam’s I have been to. The cashiers are also very nice and my food is made quickly. Seriously, if you order a simple terayaki bowl it will take them less than a minute to get it to you.
The place does look a little older than most Samurai Sams, but I assure you the food is superb here. If the owner ever remodels the place, I will change my rating to 5 stars!

Yaki Soba here I come, this Sams is my favorite location because it is on my way home. I always get service from the same man at the register… think he is the owner. The location is small like most but the area is nice and the store is clean and comfortable. I mostly get the Yaki Soba (hope I am spelling it right) but occasionally I get the teriyaki bowl but I always get these with chicken made spicy. I even buy the Samurai Sam sauce and take it home in case my wife makes something that has no flavor and I dowse it with the stuff.