The UPS Store

The best in customer service. I have a injury so they carried my packages to my car for me. Great people.

Just love these guys and girls. They do a great job, attentive, fast. They deserve all the business they can handle.

Very nice people, always attentive. I have a box there & I like the notification system for deliveries, so convenient. Overall, great store & customer service.

Easy location, people seem friendly.

Beyond a great experience with Tara at this UPS location. We needed a notary on a Saturday and we definitely picked the right spot. Tara is pleasant, helpful and very knowledgeable; we got our papers notarized and package shipped following that. I would point any of my friends in this direction for any notary or shipping needs! Thank you Tara!!!

I was in a pinch for packaging peanuts and the UPS store on Olsen Dr would not work with me. Sonya Davis at this location blew me away with excellent customer service. They helped me once before and I do appreciate it.

The old lady and old man are the owner of the store and are very rude plus they have no customer service skills.

Compare prices folks! Just shipped a package (12×12) less than 3 lbs) cost
me over $ 15. Ground shipping both zip codes in CA + $ 3 for a box because they told me shipping with brown paper is not a good idea. Just checked at the post office it would have been 4.95. What a rip off. I went to this place a few months ago, it was very busy. the man working (owner) became harried and rude. You would think getting busy would be a normal occurrence. Won’t go back!

After searching a gazillion places to see if they notarized, we stumbled upon this store. My husband had been to this location a handful of times to ship various packages and liked the friendly staff that worked there.
Upon walking in, the store was clean, nicely laid out, and the staff was friendly and greeted us upon walking in. Our business there only took 5 minutes and we were in and out in no time. Our experience was pleasant, and we will be returning for any future shipping or notarizing needs.

Older guy and older lady (I think they are the owners/​managers) have BAAAAD attitudes. I have seen them be very kind to the elderly, but if your 40 or less… expect a snarky attitude or a fight, much less bad customer service overall. They will stop at nothing to make a younger customer feel stupid, inadequate, or just plain unworthy of shipping anything.
Bad attitude, worse service… worth going anywhere else.
Cannot believe they are still open… and please note, this review is based on 5 different interactions with this place.

Holy crap…$ 2.00 for a single black and white print job. And I had them do it on a sheet that I brought in. They kinda acted like the whole request of printing from my thumb drive and using a sheet of labels (of course you can print on a sheet of adhesive labels, it was an Avery product) was a big deal so I didn’t mention anything about a discount although did not even use a sheet of their paper.
What I needed printed was a shipping label (from the US Post Office) that I had created and paid for at home. I was not able to print the label at home but was not about to cancel it, request a refund and then go about taking the package in to wait on a line and have it shipped.
I would have had the package shipped by UPS but the cost is often so much higher than USPS. What’s up with that?!
I used UPS’s online printing service once before and the cost for a black and white print was $ 0.09 but I did expect to pay more walking in and having the print job done on demand, but 190% more?
With the online printing service your job isn’t available until after 2 pm the next day so… yeah…that’s the downside to that.
However, this location appears immaculate and well stocked. In comparison with the other UPS Stores I have been to in the area (Olson Dr and Bradshaw Rd) I have a feeling these guys would take far better care of ones shipments.
I just don’t understand why in 2014 I still find it difficult to get a simple print job fast and cheap. Silly me thought one could print a document without the need for full service attention at the counter.

I have no idea how this place has 5 stars! AWFUL customer service and slow as molasses. Will not be returning to this location.

They’re so friendly, helpful, and quick here! It’s very inviting, place is always neat!

Excellent UPS Store. For anything shipping, PO boxes, notary services, etc. They’re the best! The staff (particularly Eric) is extremely friendly and helpful… I would highly recommend them to friends, co-​workers, and family. A+++++

Yep, I did it… I gave ‘em 5 Stars, so sue me, but I’ll win in court because these guys and gals are GOOOOD. They know me by name when I come in and always have a great word and a smile.
They also give you options when it comes to shipping. I present my issue, and they give me a range of actions (and costs) I can take.
Friendly, professional, locally owned… Case dismissed!
Get here…