Sunwest Federal Credit Union

Not just this branch, but the corporation in general is super helpful. Alerted of fraud, but I was unable to go to the beach because I’m out of town in college. Called and let them know, and they made all the necessary arrangements for me to be able to get my funds back and a new card. Even gave me the addresses of the nearest sister branches I could go to to retrieve money from my account.

If I could give them a 0 I would had them draw a check for me for our new home found out we were being scammed and the check hadn’t been cashed they had me leave my new job on the first day when I get to there office they won’t cancel the check for 90 day’s because I’m a shared branch member so I’m out 2500 dollars because they won’t allow me to stop the payment the might as well be helping these people commit fraud

Small bank always a line. Line is long and there are always people at every counter. Even in the cubicle offices. I wish they would get up and help sometimes. nice people though. There is also an ATM outside.

I cannot say enough great things about this organization and the people who work there. Sandy is particularly awesome and went above and beyond to help us get our auto refinance completed, even while their computers were down. Her excellent customer service is top notch and all the other girls are wonderful too.
They really care about their members and when it comes to things like loans, they don’t just judge you by a credit score, but look at the whole picture. Most banking and financial institutions are not like that, they look at your score and if it is not exactly where it should be, they instantly deny you. I am thankful for this credit union and the people behind it, who care and treat each individual as just that, an individual, not a number.
I highly recommend this credit union to everyone!

This branch is allegedly part of the CU$ alliance which allows credit union members nationwide to withdrawal from an alliance ATM, surcharge free. I’m a member of a sister credit union and the ATM said it would impose a $ 2.50 fee. I cancelled my transaction and left. If you don’t bank with SunWest FCU directly, stay away from their ATM’s!!!

Love these girls, Jennifer is awesome! Everyone is super friendly & helpful! I have never had a problem with anything and I wouldn’t bank anywhere else!