The UPS Store

They really don’t deserve one star. I’m not sure what it is but I live in Goodyear it’s seems most employees are from a different world. Everywhere else is awesome it seems except Goodyear employees. Anyways I was just getting (2) copies printed and after each page that printed a blank one would come out, so she the lady working not sure what her name is, she’s the heavy set Hispanic lady who works there, now I’m Mexican myself so there’s no derogatory statement being made. She charged me for 4 copies, which I paid, didnt complain just nicely asked if next time could she only print the pages with ink, lets not waste paper, because i am into the environment, and she rolled her eyes??? Now its only .9 a copy so it’s not a huge deal, but she was rude and replied, «Well next time you do it and I’ll charge you $ 3 then what. And if you don’t like it go to another store… Wow… so I will, and I will tell you avoid this place FedEx is right on Dysart ans Mcdowell and there awesome, and there’s another ups store on Van buren and Litchfield. And walmart does copies for free.

I made an appointment on line for a notary service and received a confirmation email, plus an appointment reminder. I arrived at the store and staff told me that there was no notary there.
They also acted like I was wrong about the appoint and insisted I was at the wrong UPS store until I showed them my confirmation email.

I’ve had a PO Box at this location since 2007. The staff is always friendly and accommodating. They let me know of any current specials when I renew my box which is very helpful. Top notch customer service!

I own a small business the occasionally ships items all across the US. I normally bring my items unwrapped and have the store box and ship the items. Depending on where these items go, the price normally ranges between $ 40-​$ 60. When I was sick, I asked my wife to take the same items and ship them with a directions on what I needed done. The owner proceed to wrap and ship the items in huge boxes (way larger than they needed to be) and charged my wife $ 126 for the same items I normally have them box and ship for half the price. When she asked him why it was so expensive he told he that they didn’t have a smaller box and that was all he could do. When I confronted him the following day Ian’s sacked why he would take advantage of my wife, he responded and told me and my wife (her standing next to me) that my wife must be lying and he only package the item the way she requested. I now drive twice the distance to the Dysart Rd. FedEx store for shipping.

I have been to this location many times to overnight items. The staff is always friendly and courteous and willing to help. I have never had to wait more than a few minutes. Quick in and out. I will definitely continue to use this location for my specialty mailing.

Upon arrival I was on the phone with one of the clerk (Betty). This wasn’t my first visit to this location. I asked her do u guys still offer 3cents copy for Tuesday. She said yes we do, I reply that’s great. I explain to her if it ok if I can email the copy over for them to copy for me because the clarity. With a rude tone, she said no we can’t. I work with the owner today and he said no, starting to ask what business am I working at. That’s not really her business to asked. Anyway if you want to come in here make sure don’t ask for Betty or ask for another clerk. Unprofessional and rude!!!

Fast service nice staff. I went on a Saturday morning. They open at 9.