They are terrible. They have two old people who should not be doing this job that requires speed both physical and mental and they take forever. Every time they do something on the computer they look at it like it’s the first time they ever saw a computer. If you need to just drop off your package, they make you wait for everyone else in line and since they are so slow, it can take up to an hour just to drop off a prepaid package that needs nothing. When I brought this up to them, they just said that I have to wait. Completely pathetic, they will be out of business soon. No manners, no common sense, no customer service skills, no abilities, just terrible.
Joseph Y.
Évaluation du lieu : 1 Sparks, Reno, NV
Worst store ever I was overcharged for a box. 22.00 when everyone else would have charged 10. Overcharged for shipping 77.00. Vs actual ups charge of 42.57. This UPS store lied cheated and stole has poor integrity as they charged for 25×25×25 when actual real box is 20×20×20. All verified by investigator, You will only get cheated at this store. I am filing a BBB formal complaint. Filing a formal UPS complaint, Lying is Not ok UPS.