k-9 Kar Wash

I’m a little surprised by the other reviews. I have never found the place to be anything other than clean and well tended, and the people who have helped there have always been friendly, both to me and my dog. My biggest complaint is that it takes too long for the warm (not hot) water to start. I either start washing my dog with cold water, or I wait for the warm water to start, during which time I am being charged for the time.

This place is right next to my house, so I decided to check it out. I only needed to wash the hood of my car because of bird droppings, so I used the foam scrubber, BIG MISTAKE. When it was all done, there were (and still are) orange/​pink streaks (the color of the foam) all over my hood. I talked to what I assume was the owner and he came out and rescrubbed and rinsed the hood to no avail then told me that it didnt come from their foam. After arguing about it for a while, With the frustration and the heat, I just said forget it and left with no apology or refund or anything from the worker. I am never going back there again and I warn you all not to go there, unless you have an orange/​pink car so you wont notice the streaks.

Not impressed. I don’t like being charged by the minute, the water wasn’t warm for the first five mins, the tubs should be deeper (this seems obvious), and the dryer was powerful enough to dry a purse dog (maybe) but certainly not my 85 lb yellow lab.
Come prepared with all your own tools and towels.
We’re from Denver where Wag ‘n Wash rules the town. Please come here WNW!!! For $ 15 you’re provided the cleanest tubs, all the brushes and tools you’ll need, an assortment of shampoos and conditioners, as many towels as you need, and a powerful, fast blow dry.
Boo to K9 Dog Wash!

My car was still dirty once I went through the automated car wash. After I parked my car to inspect, I looked for a contact number for a refund. The «emergency/​after hours» number was an automated full voice mail box. BOY, I WONDER WHY?
After calling a few times per day and getting frustrated, I stopped by the K9 Kar Wash in person to ask for a refund. I guess I talked to the owner. He said that they do not have a phone number. (why is there one listed?) He gave me $ 8.00 in cash without trying to make the situation better, zero customer service to reclean my still dirty car.
I recommend saving you a headache as I had and just go somewhere else.

Great concept, poor execution. The place is a mess! I brought my Dane here a few times (where else are you going to wash a Great Dane?) but the last time he decided the ramps were terrifying and bolted out the door the useless caretaker had left wide open, probably to let the stink out. Luckily, I was able to round him up before he was hit by a car on the nearby busy street. It reeks of wet stinky dog and there is hair absolutely everywhere. The credit card machine is confusing, and I think it was designed that way.

The K-​9 Kar Wash is located on the side of a self-​serve car wash. It was great when it opened, but has gone straight downhill since then. It is convenient, well-​located, heated inside and I like the ramps up to the tubs so the dog can walk up without our having to pick him up. I also like the rubber aprons they give so you don’t get soaked while washing your dog. When it first opened, it was very clean and well-​tended, and they offered little towels to dry the dogs and chew treats for the dogs. Now it seems like they don’t care about it any more. The place is full of dog hair, both in the tubs and on the floor. The tubs are often choked with dog hair. You need $ 8.00 worth of quarters to get the equipment started, or you can use a credit or debit card, but watch out — the place will keep charging you until to you push a big, red «STOP» button, which people don’t know to do. The place gets the job done, but could use better tending and be kept cleaner.