I love Tim Hortons, and before I visited my sister in Michigan — I was under the impression they were only in Canada. But this little guy is nestled dead center in the mitten, and I visit it every time I visit my sister. The staff is friendly and helpful. I am always a little uncertain in new coffee shops when I order my coffee on who will be doing the sweetening — me or the clerk. So I meekly ask, any they politely let me know they’d sweeten it for me. I asked for splenda and nonfat milk, which they said no problem. Then later I went back and they said they didn’t have nonfat milk, only 2%. So i’m not sure if they just ran out or what happened, but whatevs. I took the coffee home(sister’s house) without and used my own creamer.