Pilchuck Automotive

I haven’t gotten any work done by this mechanic but I have taken my car in for diagnostics. Another mechanic told me I needed $ 2500+ in repairs and when I took it here he told me my oil filter was loose and just drive my car. Basically he told me to quit trying to fix what’s not broken. That was 3 months ago, car is still going strong. He wouldn’t take any money so I threw a $ 20 and ran. I just dropped my truck off after being quoted $ 2000 in repairs. They’re charging me way less and so far I’m really happy.

Hm. Im not specifically calling the other posters liars… but I have to say I had an entirely different experience.
I took my 1995 Ford Explorer in because it was having a hard start issue. They COULD have screwed me big time — charged me for a starter or heaven knows what else. I left the vehicle overnight… they called me the next day and told me that they had found a teensy leak in my radiator that made the computer read things incorrectly so it would do the «pretend to be dying» act when it would start. They said «you have to refill the radiator when it gets low directly to the radiator, not in the overflow. » I asked should I get the radiator replaced? He answered «nah, probably not — it would cost you more than the vehicle is worth. and as long as you keep it topped off, you should be fine. — the leak is really tiny»…Cost? NOTHING. ZERO. NADA.
I am serious.
So I don’t know. maybe its because I was a local, or who knows. But it was the first time they’d ever seen me and they didn’t know me from Adam… I thought they were fantastic not to gouge me, and I’ll take my car back there ANY TIME!

Car broke down and I was from out of town. Whenever I talked to the person on the phone they sounded like I was just an an annoyance. Called me with the problem saying they figured it out and it would be 400+ parts and labor. I said, «do what you have to do.» Called back later saying the problem was worse and that the engine was dead. I was far away from home and wouldn’t pay for them to put a new engine in. (cost more that my car purchase) Called my Mechanic to look at it and found out it was their original problem that they said and would only cost 200 $ fix. (which he did) These guys are vulture scum looking to rob people from the city. Pay the extra towing to get it as far away from Granite Falls as possible. Dishonest scum… They charged me 60 $ for 30min to find the problem then come up with a lie to rob me of my money. Yeah… so if you want to pay 120 $ an hour for something they will screw up or tell you you need more work, go ahead… Shame…

I took my car there to get a specific problem fixed. When the car was returned to me, I was charged $ 550.00, but when I got the car home, it had the exact same problem. They had dumped a bunch of parts into my car that I didn’t need, and did not fix the problem at all. When I went back and told the owner I wanted him to take the useless parts out and refund my money, he not only refused, but insisted that the car had actually been fixed. The car is still sitting in my driveway and cannot be used. They ripped me off and were jerks about it on top of it all. I strongly recommend that you do not patronize this business.