Lewis Power Equipment

Fantastic experience. Mitch was incredibly knowledgeable and very personable. He knew what recommendations to make for what was right for me and the job I needed. No pressure in the sale at all, just equipped me with all the knowledge I needed to make a great decision. They even fueled up my stihl weed eater and ran it to make sure all was well, as well as a starting ‘tutorial’ haha.
I definitely recommend them!

I live in Medford and generally go to another store because of how close it is to me. I was in Grants Pass last week doing a job that was just down the street and decided to pop in and check it out. First things I noticed was the amount of equipment they have compared to where I normally go. I’m a Stihl guy really, but Husky stuff is still just as good and they have a full line of both, along with some others. They even had higher end stuff than what I can get here in town (could get it, but would have to order).
Second thing that stuck out to me was the friendly staff. Everyone was knowledgeable about what they sold. Granted, not everyone is going to now everything there is about every single aspect of the stuff there. However, if I had a question that one person didn’t know the answer to, someone else did and I got it quick. They sell clothes, but mostly it is the important stuff like equipment and parts.
I decided to go in today and buy an FS240 and BG86, which they priced matched with the store in Medford who was having a sale. They handled the two year warranty, filled them with fuel and did a test run before I left the store. I know how to run the stuff and they knew it, but asked if I would like to go over the running and care of the equipment with them before leaving, which I declined.
I plan to go back in there when finances allow and get the big boy Husky clearing saw they have at a later time. That is a lot of tool for the money and I know i would get quality service for the life of the machine.
On a side note, if you are not from the area the driveway is easy to miss.

I had a poor experience with getting correct parts. I have been doing this small engine repair deal for 43 years and have a clue what I’m doing.
I needed 2 parts, same part number. I looked up the correct part numbers using the model & serial number using partsmart here at home. I called in the numbers and was told they have them. I drove 14 miles to get them. At the counter they looked different and I should have known but «assumed» they were correct. Nope! Another 14 mile drive to exchange them.
Mark Lewis insisted I was given the right parts citing my part numbers provided.
Tonight I rechecked and they were off by one part number. I was sold #****2 but the number (s) I provided were #****3.
I’ve done this particular replacement about 60 or so times since 1973 and would have known the number by heart if it weren’t for the fact the numbers have changed at least 3 times over the years.
Had it been me on the other side of the counter and someone asked for the part with application, I would have walked back and pulled them from the bin w/​o having to look up the part numbers.
Now, instead of giving them my business and driving 11 miles out of my way, I’ll probably just stay local, a 3 mile drive.
Also, in the past, I’ve had to order parts from Lewis and usually had to wait a week or so. When I ran my store (s) it was no more than 2 days. Some customers were amazed when I called them up within 20 hours of when they came in or called because if and when I’d order them before 3pm I’d have them by 11am the next day. Of course I’d usually have a big enough order ready as busy as I was.
Mark Lewis is a great man but when I know I’m right and the person who took my phone order was wrong, there should have been an apology but Mark insisted I was wrong and gave the right number for the wrong parts.
After forty three years in the small engine repair business, I have a clue. Others? Not so much.

Fantastic service, great equipment, well stocked.
Lewis Power Equipment’s staff is extremely nice and knows what you’ll need for your equipment. They also have a great variety of makes and models of chippers, chainsaws, lawn mowers, splitters, and more.

This place is great.
I had to buy a large mix of equipment. I wasn’t super jazzed with the choices at the big-​box stores so I found this place on Unilocal.I stopped in a Saturday and spent a while talking with Jake about products. I came back a week later and spent a while choosing stuff with the help of Travis. Both the guys were super SUPER helpful and knowledgable (as was the lady that did the billing, but I forget her name).
I could ramble on all day, but in short: great place, super staff, and great stuff. Some things are a bit pricey for homeowners being pretty high end equipment, but on the standards – chainsaws, weed-​eaters, blowers, etc., while you can buy things that cost as much as you need to spend, prices start at no more than the big box stores but with better options, better equipment, and better service.
It’s full-​service. They put everything together, lube it up, fuel it up, walk you through the startup, and help you load it. Problems? Just go back and they can help an do service.
Super happy with the place and already enjoying some new stuff. Thanks so much.

I’m kinda shocked that no one else has reviewed these folks! I’ve stopped in probably 3 times, only bought a few inexpensive accessories for one of my chainsaws, but they have impressed me with price, selection, and good sales people! The fact that they carry both Stihl and Husqvarna is impressive, they sell pro quality workboots for the logging, landscaping and wildland firefighting professions, sell pumps, gensets, riding mowers, and other yard and garden power and hand tools. They clearly tend to sell higher end, quality name brand products.