Import Car Center

HEADS UP! THEY ARE NOT OPEN ON SATURDAYS! I say this in caps because it does not say this on their web site or their recording. So when you call on Saturday you with have no clue as to why they aren’t answering their phone.
On the good side, a very nice guy took me back home and picked me up while the work was being done on my car.
They seem to be reputable and the work good but I can’t speak of that yet, just the fact that they need to update their website as to their hours.

Thank God for reputable car repair shops like this. Park Place estimated that I needed over $ 4000 in repairs. The guys at Import Car Care inspected my Mercedes and found that only a brake flush was needed! Thanks to Paul and team for all your help!!! I know you sleep well at night not charging for unnecessary repairs!

I first brought my cars in for repair there in 1990. I have three BMWs with an average age of 13 years old that all operate like when they were purchased.
I continue to bring them back as needed for even complex repairs. First I would like to speak of service. You can always get someone on the phone to discuss your repair. No team of arrogant service writers here, who never even answer their phones. The front office people have been there for a number of years and know their customers. They can nearly always get your car in for repair within a day or two. They are always friendly, and have no doubt become friends with a number of their customers.
Their repair rates are less than the dealers. They will always let you know all repairs to consider to keep your car running like new and inform you which you can let slide for a while.
Quality of the work is excellent. They check it out thoroughly before completing the job.
So repaired on time, right the first time, with friendly service and less than the dealer charges. Not sure what else you can ask for!

Whenever I have a problem with my car, this place is my fail-​safe. Very friendly staff and helpful too. They have a great turn-​around time and have always managed to fix any problem I have. I recommend them if you live in Grapevine or surrounding cities.