Steve F. s review duplicates my experience. Totally uncaring service by a pudgy guy working there who was hooked to his own smart phone. He was totally rude to me.(What has happened to this world, where people were so much generally… kinder?) I asked him to show me where a device was in the aisle…“IF you don’t see it we don’t have it.” he whined from his chair. «I asked him again to be sure I was looking in the correct place: and he actually refused to get up and help me. I was really interrupting him, it seemed. I walked out. A horrible angry little man in a wretched, empty store. The company should keep tabs on its mega rude staff. No wonder the chain is fading.
Steve F.
Évaluation du lieu : 3 Laguna Niguel, CA
Kind of a mixed review here. I’ve been in this branch several times and the staff has been pretty helpful. Younger group always very quick to help out. The last time I was in there, there was an older gentleman behind the counter. I asked him about something and he just pointed in a general direction hardly looking up. I told him I don’t see what I’m looking for and making no effort to help me again he just pointed in the same general direction and said it should be right there. It wasn’t until I asked for a third time if he could come show me what I’m looking for and another staff member could sense my frustration with him and this person came around and helped me. Even after this the first employees just acted like he didn’t care. This is not the only Radio Shack around. Ill consider visiting the other one next time.
David S.
Évaluation du lieu : 5 Grass Valley, CA
I’ve purchased my last 3 phones here over the past 2 years. Everyone was always very friendly and helpful. Service was always exceptional. I highly recommend this store.