Spex- Grayslake

Friendly staff and beautiful space. Appointment took longer then I thought, but it was my first eye exam in over 6 years and I had to have my eyes dialated so an hour and a half doesn’t seem too bad. Very easy to pick out glasses, I told the staff what kind of frame I was looking for and he picked out several pairs that I loved. Will come back for fun glasses and friendly staff.

Great service and the coolest frames! They stand behind their products. I have had a couple of pair that have needed to be replaced and it was handled promptly.

Just got my 2 new pairs of glasses to add to my growing collection of the coolest glasses around! Not only do they have the best colleciton of frames and sunglasses to choose from, their service is without a doubt the best around.
I would highly recommend them to anyone! Believe me, l get asked often where I get my glasses from and I always say «At Spex of course!»

I love my 2 new pair of SPEX glasses. You just cannot find the stylish, cool frames anywhere else in the burbs and I’m tired of going into Chicago for glasses. Yes, they are a bit pricey, but I get tons of compliments and It is so worth it. I wish they had more locations out here !!! Service is good and fast.

Great service and nice people. Both my husband and I have been here a few times and I feel that they do a thorough check and evaluation. The process takes a while, but that isn’t bad if they do a good job. I love that they check our insurance first and help to use the insurance money most effectively. I needs new glasses and contacts and we figured out the best deal. They also showed me where some budget frames were that my insurance covered and only cost me $ 20!
I even popped back in to have my glasses adjusted and they were super helpful. I recommend this location to anyone.

My daughter went in for an eye exam, and they said they wouldn’t give her the prescription information until they receive payment from the insurance company. This is like a doctor saying they won’t tell you what’s wrong with you until they get paid from the insurance company.
Insurance check has been sent, but we waited a month before we could find out what she needed to be able to see! This is dispicable. Spex ought to know there is alot of competition out there. Tried to support local, but will not be going back when this proves they are about nothing more than the almighty dollar.
It’s a farther drive to Visonworks and Lencrafters, but they offer superior service and get what we need same day.

I’ve been here several times since I moved to the area almost two years ago. I’ve gotten two sets of frames and lenses here as well as two sets of replacement lenses for frames I already had (one from Spex and one from another shop). They have always been super helpful and eager to make sure I’m happy with my vision and lenses.
I also came here for an exam when I was having trouble with my vision. Marnie (?) sent me home with some prescription drops to clear up my eyes (apparently contacts and dry eye add up to me not being able to see). That worked to a point, but when I went back a few weeks later I still had issues, so then she treated the dry eye with over the counter remedies. Two weeks after that, I could see! THEN, when she finally did my exam, I found out that the prescription I had gotten from my last optometrist was wrong. Like, waaaaaay too strong. Marnie took the time to find the right prescription and made sure it was as weak as I could go, so that I wasn’t causing unintentional eye strain. I’ve noticed a huge decrease in my headaches as well.
I also like that when I have problems with my eyes (dry eye, little vision changes – probably due to dry eye) they recommend home/​over-​the-​counter remedies rather than just prescribing something OR recommending contacts that cost ten times as much OR recommending lasik.
They offer several types of contact lenses, it seems like all of these places are always pushing the new greatest thing, but I prefer my Acuvue 2’s and they didn’t push back when I didn’t want the newer lenses (which drive my eyes crazy). I don’t mind them offering new products but when the lenses I have are more comfortable, I want to be able to get them again.
Only downside is, I think the frames and lenses are on the pricey side. I have a strong prescription and a history of eye disease in my family, so I’m willing to pay more to be sure it’s right.