Arrowhead Plumbing

Very pleased with the service. I had a blocked sewer line that was backing up into the house. This happened two days before leaving for a week vacation. The plumber came out promptly and the line was opened temporarily. I scheduled the permanent repair the day of our return from vacation. Arrowhead plumber came by our house after we left for vacation to shut off water at the street so we did not have to worry about any problems while gone.

I was given a quote for the expected work done. But the repair job took less time and effort than originally thought, so Arrowhead adjusted the quote and price to a substantially lower figure.
I have had difficulty finding a plumber or plumbing company that I felt was honest and interested in keeping satisfied customers. Arrowhead is the company I have been seeking. Plumbers were very polite, did a great job, and cleaned up completely after their work. I will call them next time I have any issues with my plumbing.

I called Arrowhead regarding a gas leak and told the lady my problem. She didn’t take my name, number or address, just put me on terminal hold. Apparently, they don’t require my business.

The techs were nice and seemed fairly knowledgable. They were the first ones I called and they gave me a quote which was very high. I ended up getting all the repairs done for the cost of their diagnosis charge when I went with someone else.
I give them props for being responsive and showing up when they said. I think they were just trying to charge too much.

This weekend I learned that we truly take for granted the luxury of running water. Take a second and thank whomever (or whatever) you thank for the running water in your house.
Friday morning I had a pipe burst in my front yard. I called a different plumber who basically jerked me around all day saying he was coming «soon.» At 3PM I finally told him «God bless and good day» consulted Unilocal and was lead to Arrowhead Plumbing. When I called Berta answered the phone and said she had to check to see who was in the area and would call back in 5 mins. Guess what happened in 5 mins? My phone rang and Berta informed me that a technician would be there within the hour.
20 mins later Jose called and informed me he would be there in 10 mins. 10 mins he was there. He diagnosed the issue but didn’t have the part to fix it. He said that he would have to come back tomorrow between 1 and 3. His supervisor spoke to me on the phone and gave a price estimate.
1:20 Saturday Leo (Jose’s supervisor) called and informed me he was on his way. He introduced himself explained that he would take a look and let me know when he found something. I watched him work from my window and saw that he was very thorough. He replaced the pipe that was causing the issues and all the connectors surrounding it. Then rang the doorbell and explained to me what he did. He said that my builder used cheap parts (typical) and left huge stones buried on my line so he replaced the entire section because he doesn’t like working behind anyone and removed the stones. He then covered everything up. Leaving my yard undisturbed in appearance. Yay!
When it came time to pay I remembered a different price than what he tried to charge. I was willing to give him the benefit of the doubt because Friday was a stressful day and I was given many quotes. He charged what I said because «I won’t let $ 25 make me lose you as a customer.» Smart.
As for pricing, it seemed average because the «soon“company quoted me similar pricing. I’ve had a similar issue (cheaper) a couple years ago and the company that repaired it then was no where near as thorough as Leo was.
I would recommend Arrowhead. I love their customer service and the fact that they stand by their «do it right» motto. I will be calling them back to upgrade the tub in the master bath.

As a first time homeowner I was worried about a running toilet I was having. Our water bill increased 100% over a 6 month period and I finally called a plumber. After doing some research I choose Arrowhead Plumbing and it was the best decision I could have made! Dereck Kay came out and not only gave me a free estimate but walked me and my husband through what the problem was and exactly how the problem was going to be fixed and how much it was going to be. Leo came out the day of the scheduled service, on time (even called to let me know he was on the way!) and worked fast. The difference before and after showed on my next water bill. We went from $ 100 to $ 37 in just a few weeks. Amazing! Thank you so much to Dereck, Leo and the whole Arrowhead team! Will call again with any future problems and will recommend to everyone I know.

Very professional. Was able to schedule same day. Fixed blockage in kitchen sink/​washing machine drain. Also fixed a small leak that we discovered under the sink at no extra charge.