3.5 stars. I appreciate that not a lot of people are aware that this particular location is actually a fully run Sprint store equipped with customer representatives, phones, and products to sell. I say this because my experience yesterday was a good one. Not crowded, very attentive representative(thank you Malik Caldwell for your patience and service!), and, hey, it’s right next to Chipotle. Always a plus. My only complaint is that it still takes way too bloody long to get a phone/tablet up and running. I was in there for almost 2 hours because of this! But because of the no crowd and Malik, it wasn’t a wasteful 2 hours. I got all of the products I needed(Galaxy Note 5, free Galaxy Tab 4, and a keyboard for the Tab) and they’re all working properly. I’d take this store any day over the mess that is Sprint New Carrollton(on Annapolis Rd.)
Rebecca F.
Évaluation du lieu : 5 Greenbelt, MD
I went here today to switch carriers, and ended up having to get a new phone. Andrew was very friendly and helpful. He was very knowledgeable about the products and services and helped my husband and i get setup with new phones and numbers in record time. Buying a new phone in a store has always been unpleasant for me in the past, with lots of upselling, waiting, contracts, and unprofessional salespeople. This experience was the exact opposite. Everything was easy. Thanks again, Andrew!
Azizza D.
Évaluation du lieu : 1 Hanover, MD
The customer service representative was not helpful and pretty rude. I decided to not buy a phone or renew my contact. I went to the Apple store to purchase my iphone instead. Will not be returning to this store ever.
Gordon T.
Évaluation du lieu : 4 Greenbelt, MD
Friendly service. Quick. Experienced. There it is.