Nap’s Auto Sales & Service

I lived in Greenfield from 1980 to 1984. I went to Nap’s for service then, and always thought it was a good place. I am in town because of a family situation. I took the car in for basic service at the start of August. Today, Aug 20, I was driving and heard a terrible noise. I did not know what to do, as the plan was to head home to New Mexico on Monday ⁸⁄₂₄. I drove to Nap’s, and in tears explained my situation (which was picking up somebody at the airport in Baltimore ⁸⁄₂₅).
A test drive was done. The problem was brake pads and rotors. They fixed my car right away, and charged a reasonable amount.
I recommended Nap’s 30+ years ago (before Unilocal!), and I recommend it today. Good people!

Remember the days when you could trust your mechanic? Well these days are back if you go to Naps auto sales and service. They are not interested in just making the sales pitch. They will fix your vehicle and do it right and at a fair price. It is also nice to know that you are supporting your local employer. I have been working with them for over 25 years and have no regrets.

This is the place to go if you want to return multiple times to have the same problem fixed. The prices are decent the first time but they charge you each time you come back to fix the same problem. If you have a Saab it’s great that they have a lot of dead Saabs that they can use for replacement parts, but they never get around to removing those parts from the other cars to put them in your car, and they don’t even tell you that they haven’t done that until you appear for your next appointment. –Oh, yeah, sorry, can you come back? Sure, I have nothing better to do than to keep returning to the auto mechanic!– The owner is very nice if you complain about your bill, and agrees to compensate you the next time you come in and says he will put a note in your file, but doesn’t. Or perhaps the office manager doesn’t read the note. I don’t know. All I know is I went in for five different problems, I still have four of those problems and the other one, a taillight that was out, required four return trips (because they didn’t so much as put their foot on the brake and look at the tail light to see if it was actually fixed) and a ridiculous bill. Good luck to these guys, I won’t be seeing them again.

To my astonishment they were open today when no one else was, and the price $ 25 for a Mercury Sable didn’t quote mileage charges as long as I didn’t drive the car cross the country .!
The «S» brothers may quote $ 20 a day but 10 cents a day easily brings the cost higher than Arts.
So far so good!

Every time I have to bring my car in to Wally and his crew, I cringe at how much it’s going to cost me (my car is pretty old), but I always know I’m in good hands. Wally is very agreeable to working out a payment plan with me, and I always appreciate his advice with regard to what needs to be done. The service is great, they’re always willing to give me a ride if I need it, and pricing is reasonable. The best thing? I NEVER get treated like they can’t stand working on my car, and I never get treated like I don’t know what I’m talking about. I switched to Nap’s because the last mechanic I used always heaved a great sigh over the phone when I called. Thanks, Nap’s!