I started going here to get my bikini line done, and I could not have been happier with the service. They treat you like a friend of the family. They will negotiate sales terms with you until everyone can reach a price compromise. They call you back immediately and are more than gracious. Mostly women work here, and do the physical treatments. The treatments are done with utmost respect for personal privacy and comfort. The technicians are trained not only to do their current job, but my technician has been working in medicine for 10 years, and was previously a nurse to a heart surgeon. They will talk you through and try to keep you as comfortable as possible. If you are even thinking about getting any hair removal, talk to them first. I will never EVER go back to waxing.