Off N Running

I was recently in North Carolina for the weekend and in desperate need of a new pair of running shoes (I am a marathon runner and my shoes had well over 500 miles on them). Entering this shop I felt very welcome by the staff and when I said I was in need of new shoes one worker took me over to the fitting area and had me try on a few pairs. I brought with me my old pair and he checked the wear patters on the bottom, then had me walk up and down the isle to check how my foot falls. I ended up trying on some Asics, Nikes, and Brooks shoes, finally choosing the Asics. The staff was very helpful and knowledgeable about the shoes and gear. Finally, this little shop had a wide variety of clothing, hydration equipment, and nutrition gels and bars, everything a marathon runner like me needs to run comfortably for hours. If you are in the Greensboro area and need a running shop with knowledgeable staff and one on one attention, this is the place to go!

Super helpful staff. I came in looking for a new pair of running shoes and the staff took measurements of my feet and watched me run in five different pairs of shoes. I was all ready to commit then it was pointed out that I could have last years model for less than half the price of new. I also left with lots of local running info and maps of nearby trails.
I would thoroughly recommend the shop!

About three years ago I came to off N running to get a pair of sneakers to run in. Not only did they show me what shoe was best, they made me feel comfortable with my purchase. I wore those sneakers until there was no sole left!
Fast forward to this week and I found myself back at off N running for a new pair of sneakers. Upon my first visit this week, I wasn’t very happy. The guy who wasn’t occupied ignored me when I walked in. So I wandered around the store a bit waiting until someone came available. The girl working who was helping another customer kindly told me she would be with me in just a minute. Another customer walked in and that same guy who ignored me, went right on up & helped her. At this point, I was slightly annoyed. After about 10 minutes he came over and «helped» me. I had a few questions about price matching and coupons. The mans responses were rude and matter-​of-​factly like he was the boss and they wouldn’t honor any coupons. Honestly, he seemed uninterested & flat out lazy. I left disappointed and unhappy.
After sitting on this for a few days, I decided to call & speak with a manager. Instead I got to speak with the owner & tell him about my experience! Not only was he apologetic, he explained price matching online, what he would do for me and my bad experience… AND offered a price match on my competitor retail coupon! Talk about EXCELLENT service! I went in within the hour & the owner John went ahead and fit me for a shoe. Not only did he take his time, he was conscious of prices after I disclosed I was looking under $ 130. He rocks! Five stars for the excellent management, customer service, and great experience! I will definitely be back!

This place is top notch. I purchased a pair of shoes here 10 years ago for my job. I hopped on the treadmill, the guy watched me run, and helped me pick out a pair of shoes. Ten years later (and after both of my daughters wearing those sneakers too), I picked up running again and headed right back there. I wanted another pair of Mizunos and great service and I got both! The girl watched my running style, then chose several styles for me to try on. I never felt rushed and she answered all my questions. Also, I might add I’m not an avid runner. I’m curvy and awkward and typically hate running… and I didn’t feel the least bit judged by anyone in the store. They truly have your safety and comfort at heart. I walked out with a great pair of sneakers and loyalty to a great store.

They know what their doing to get you on the road for running safely, comfortably & affordably.

Great staff! Have come here numerous times and always get great service. They video your walk and running strides — then review the type of shoe that fits best. Good selection and the staff really knows their stuff. Sure beats the big box stores.