Steele & Vaughn Moving & Storage

After living in Greensboro for a year, I had inally found at home. I initially called Excel Moving & Storage, but it was such a complete disaster, that I canceled them, and then contacted Steele & Vaughn. I was so glad that I did!
When I left a message, they called me back promptly, I explained my situation and how much I had to move, and they made an appointment to come out and assess my home goods. This should be standard for every moving company. Oddly enough when I called Excel, no one bothered to make an appointment with me to come out and see what I had to move or the layout of the condo I was moving out of.
Given the fact that I was leaving a «high maintenance» high rise with strict rules on move outs, the moving coordinator made sure to make a good plan to pack up one day, and then move everything out the next day. If we had tried to do it all in one day, it would have been impossible, and I was only allowed to reserve the elevator one day!
The packers came and packed everything up, and they did a great job, almost too great. As someone who feels strongly about conservation, I felt a twinge of guilt at the amount of paper used to wrap up all my goods and dishes etc.
The move-​out and subsequent move-​in to my new home went very smoothly. The guys were efficient and professional, especially since it was a VERY hot day for the move.
Over all I was very pleased with the service. I paid for the move myself, and while it was a local move, given the amount of stuff I had to move, I thought the price was pretty reasonable.
I also got calls from the supervisor, checking in to see if my move was going well, which I appreciated. Oddly enough, I also got a call from Excel moving asking the same thing. I guess the left hand didn’t tell the right hand that I had canceled my move with them!

Our move with Steele & Vaughn went very smoothly. We had a top notch crew (Earl, Brandon and James) who were fast and efficient, professional and careful. Ken was right on time for the estimate appointment (after 2 «no shows» from other companies the day before). Our communication with owner Bryan Jones was prompt, professional and reliable. Nothing was damaged — everything was padded very well and the floors were well protected. We were very uneasy on the morning of our move but within the first 30 minutes we could tell that our furniture was in good hands!

In February 2013, Steele and Vaughn moved our 3 bedroom household from the Washington DC metropolitan area to Cornelius, NC. We have moved no less than 17 times over the years using various moving companies and this was our best experience — hands down! As with all of our other moves, we initially provided a complete inventory of what needed to be moved and were packed, labeled and ready to go when they arrived. That said, they exceeded our expectations in service. The owner was available to us by telephone throughout the entire move and the crew was exceptional. There were zero losses or damages. The crew went above and beyond to complete an on-​time delivery, complete with ensuring proper placement of furniture and rugs. Their knowledge of how to move, protect, and reinstall appliances was excellent. I will recommend this company to anyone.