Panera Bread

I spend a ridiculous amount of time (and money) at Greensburg’s other Panera on the west side of town– it’s my go-​to when I get tired of studying in my house or the library. While there’s nothing wrong with this location, it’s just not quite as good.
As others have noted, this is actually in Westmoreland mall, and has entrances both toward the food court and to the outside. They do their best at crowd control, but the lines are long, and they don’t always do a great job keeping up with cleaning tables during busy times. My orders have been accurate but with less attention to detail– last time I got a takeout order, it was packaged such that my sandwich was very, very squashed by the soup.
This is designed more as a food court, get-​lunch-​and-​go location than a stick-​around-​and-​chat-​or-​stud location. On the bright side, I’ve never had a problem with food quality, and they make a solid espresso drink. If you’re shopping and you need a bite to eat or a jolt of caffeine, this is probably your best bet. If you’re looking for a chill place to work, study or get a leisurely cup of coffee, I’d suggest going elsewhere.

Although enjoying a delicious Asiago Bacon & Egg Sandwich, I can’t believe how some employees get away with treating customers. One cashier waited on me, seemed a little out there and forgot to give me bagels to go. The other cashier, who was not so nice when once again had to «ask» for my order only to be right and give me what I paid for, was completely rude. Not a great way to start my morning.

Always good food. Lots of options on the pick 2 menu. Didn’t have to wait long for our food and it was super good. Love the mango tea. Really good free wifi that doesn’t bump you off every two minutes.

Stopped in after work at 8:30pm so they were getting ready to close. Even so, they had prompt service and still had one sprouted grain roll. Tried the Soba Noodle Bowl. Pretty good but very salty!

The food is very good, as are the coffees and bakery items. Sometimes orders get messed up or something but for the most part it’s a reliable place to eat. Their app makes tracking nutritional info super easy as well and they do a great job reminding you of what free items or discounts you’ve earned.

Mall location. Parking is iffy to get in and out quickly. I’ve had some pretty bad experiences here but in the mall there’s not to many other choices. Overpriced for prepackaged food that isn’t table serviced

First let me say, I love Panera! Love love with extra hugs.
But not this one.
On first blush, there is nothing unPanera about it.
The menu is the same.
The staff was plenty friendly.
The food was the same, too.
Except apparently Bozo the clown is in charge of the kitchen.
Seriously.
I ordered oatmeal.
This is not a difficult thing.
With brown sugar, pecans, and strawberries, right off the menu.
Served nice and hot. Yay on a cold day.
Whoever sliced the strawberries apparently thought it was okay to use the same knife he’d just used to spread hummus.
Oniony hummus.
On. my. strawberries.
Yeah, there’s a big mouthful of happy on my rainy Saturday.
So I went over and complained.
I hate doing that.
By this time pretty grossed out and just ready to leave.
Complaint «Please tell Bozo the knife boy that a clean knife is a basic requirement.»
No offer of a replacement (which I wouldn’t have wanted.)
No offer of a refund.
Just a blank look and «uh. okay.»
Nevermind. I just won’t be back. Good thing the more local Paneras actually seem to wash their knives.
Blech.

I travel pretty frequently for work, and this Panera is generally my go-​to restaurant when I’m at the Westmoreland Mall. The food has always been tasty, and a vanilla latte that I ordered here this week was Starbucks worthy.
However, my only complaint is that the lunch line is absolutely ridiculous! At times, the line reaches 20+ people long and extends out of the restaurant into the food court. For the number of people ordering food, they should really add additional staff at lunchtime to prevent the line from becoming so frustratingly long.

Panera is always a solid choice for somewhere to go and grab a quick bite, especially if you are caring about what you put in your stomach. I got a delicious salad with chicken in it, and it was top notch. I am happy to pay $ 8 for a salad as long as it is as delicious as what Panera puts out.