Fantastic Sams Hair Salons

The stylists are very distracted. They need a full time receptionist. They seem to like the phrase «we will be right with you» … They said that and we waited almost an hour.

This is my third experience with this particular location and I will never go back. My first visit was not good as I had an inexperienced hair dresser give me a hair cut which on my second visit, the manager had to correct. I haven’t been back in over two years and moved on to another stylist who I have been with since.
Unfortunately, my current stylist does not do color or perms but manages a salon that specializes in haircuts. So, I made an appointment yesterday for a light body wave perm with Fantastic Sam’s. I have never been so humiliated in my life. The stylist who the appointment was with came to me in the sitting area, proceeded to touch my hair, tell me it was in «horrible condition, close to the worst she has ever seen, probably from using a box color, wouldn’t touch me without a release, may have to cut off several inches, just horrible, how long has it been since its been cut…» This is a small amount of the conversation… All of it carried on in front of other customers and stylists, whose eyes met mine in the mirror. I was so humiliated, that I said, «No thank you, I will pass.» And walked out of there, proceeded to my vehicle where I had a good cry.
I am a 12yr cancer survivor, I get a haircut every 4 weeks, my hair is in a long Bob and is of a courser texture as it came back differently. I went straight to my regular shop, got another trim to make myself feel better and decided that I would post my experience from Fantastic Sam’s in hopes that another woman might avoid the humiliation I experienced.