Service was awful very disrespectful and rude! They were rude to me and rude to my wife. It’s a family owned business father and son but they were both complete jerks. Sold me a pair of boots and they fell apart after 4 months and they wanted me to pay more to patch them! I’d rather get boots from Walmart.
Brittany S.
Évaluation du lieu : 3 Indianapolis, IN
Service, service, service. You can have the best dinner in town or the most-skilled hair stylist around but if your customer service is lacking and unfriendly, I most likely will take my business elsewhere. Despite their super cute interior and boot displays, the greeting I received at The Bootery over the weekend was far from cute. It had been three weeks since my mom dropped off two pairs of shoes and a bag to be repaired. I was new to their system of ticketing items and the guy behind the counter responded grumbly when I stated the customer name assuming that was their way of tracking progress and items. Nay. If you’re looking for an extensive selection of high quality shoes and specifically boots I highly recommend checking The Bootery out. Wishing my experience was on the sweeter side.
Brooks S.
Évaluation du lieu : 4 Memphis, TN
Great at fixing my shoes quickly and at a great price!