Countryside Pet Resort and Spa

My husband and I just recently got married in Troutdale. We wanted our dogs to be in the wedding but they would have to leave right after the ceremony. That’s when Countryside Pet Resort comes in– we took our two herding dogs there after the wedding and we couldn’t have been happier! We had visited the resort a few times and had a few concerns after the first visit. After talking with the awesome owners, Terri and Todd, we were totally at ease. They knew we were hesitant about leaving our dogs in a kennel for the first time so they talked us through everything and even gave us a tour of the grounds!
They were so understanding about all of our questions and concerns, and Terri is so responsive! so whenever I had a question, she would contact me straight away.
Huge shout out to Todd– he has such a kind demeanor and our two rescue dogs seemed to love him! One of our dogs doesn’t like men very much, but he seemed to just adore Todd!
We had a wonderful experience and I would recommend Countryside Pet Resort to anyone!

I have to say I am very disappointed in the service my animals received just this last week 6÷25−28÷15 Rates have changed (gone up) with new owners and I’m not sure they are the best fit for us anymore. Both my Bassets always stay in 1 pen. Old owners gave a discount for this, no break now so I pay $ 55 per night. Countryside advertises a new discount if you bring own food, I did and found it was only good for 1 dog ??(I even questioned it). The beds that I brought for my girls were somehow cleaned (but not labeled) and then given out to other animals in the shelter for use ?? The new owner had to go through and search the other pens to retrieve them as help seemed to be unaware they had even had arrived with them and had no clue where they were. My Ella got a scratch on her nose (from rubbing her nose against door till it bled was written on card). I’m not sure how long my girls had been without their beds and wonder if it could have attributed to Ella’s stress level. I know it has never happened before. I’m not sure my girls and I can take the «Resort» and Spa experience anymore so, I’ll be looking for a new kennel.

Very disappointed. First time ever boarding our dogs because we had a family emergency. I asked if my two dogs could be boarded together because one has high anxiety and I was assured they would be. They mentioned the only time they would be separated was for a few min each day to eat. We arrives at 4 pm yesterday and went back to get our dogs and they were in separate kennels. I asked how long they had been separated and she said since 9 am because one did not finish eating. Our dog with anxiety has red spots from chewing on her legs from being nervous. We got home and one of our dogs literally fell asleep on us snoring for hours — she was so exhausted. We won’t return.

The gals at Countryside Pet Spa are Aces! Each one of them truly loves the pets they take in. My wife and I travel on occasion and have used Countryside Pet Spa exclusively for years.
They do have a bunch of froofy stuff for yippy dog owners to buy … but any self-​respecting big dog owner will just shy away. That said, everytime I take our dog in I always buy the Snack & Snuggle … I mean if I’m separated from my family, I’d probably like a snack and snuggle.
I can’t recommend Countryside Pet Spa enough!

I travel quite a bit for work and have been using Countryside for a little over 3 years to board my Doberman when I’m on the road. I’ve used many kennels in the past, but these people are by far the best I’ve ever worked with. It’s a bit of a drive for me to get there from SE Portland, but well worth the travel. The staff is amazing, very attentive, helpful and friendly. My dog is a notorious tough cookie, he doen’t like many people but he loves this place and they treat him wonderfully. They will call you if there is any problem, making you feel peace of mind leaving your baby in their care.
They can be a bit pricy for the area, and they do charge for lots of add-​on services, but I can say that it’s worth the cost.
Definately try them if you need to board your pet, I would highly recommend them.