Gilbert’s Tire Pro

I bought tires from the tirebuyer website, had them delivered to Gilbert’s for installation and they did the install quickly. Customer service was fine– but when I left I noticed the handling of my vehicle was significantly worse. I attributed it to new tires until I checked a few days later and realized they put 7 more lbs of pressure than my car manufacturer recommended. I’ll continue to go here for rotations on my current set of tires, but I’ll be sure they don’t overfill them next time.
I found out yesterday they did it to a vehicle at my work too. It doesn’t seem like an accident or a mistake if filling tires beyond factory specs happens twice. Overfilling your tires reduces the amount of contact the rubber has with the road, causes uneven wear, changes the handling, and if overfilled too much increases the risk of a blow out when the tires heat up and the air inside expands.
Update 6÷7÷16: Adding a star because (employee or owner?) Craig contacted me about my review to apologize and take action on this issue, which is rare and awesome.

Nothing but the best customer service here. Had ridiculous service at les Schwab. (See the review for the sandy Les Schwab). We took our wheel and tire to mounted and balanced. They came out to our car to meet us, and knew exactly how to deal with our chrome wheel and a reverse mount tire. They had it mounted and balanced in minutes and then refused to charge for that service. We will be customers for life here and highly recommend that everyone we know bring their vehicles here. This is an amazing example of what customer service should be. Thank you so much!

I love Gilberts tires! The owners and workers are so nice and professional! I always refer people to them!

The staff is great, the prices are great. They’ve saved me hundreds of dollars over the last couple of years.

Good service & prices. I use Gilbert’s for my personal & company vehicles. Always done right!

Awesome service. Very knowledgeable staff. I highly recommend Gilbert Tire Pros.

Greta guys great business all around…

No star service here. Rude, incompetent, and downright dishonest service. They sold me faulty struts that didn’t even match the invoice and had my vehicle for almost half the summer. Parts failed immediately and ruined my tie rods and tires. The shop that had to do the warranty repairs to fix Gilberts shoddy work, took a loss on parts and labor because Gilberts warranty is next to worthless. Youve been warned!

I bought 4 tires for my son’s car today. He received fast and knowledgeable service. He actually told me that the service was so great, that he was going tell all of his friends about them! Thanks Gilbert!

Have been to this business for several things in past like brakes and wheel alignment and were great to work with. Recently went to them after getting run around on another issue and they discovered probabily my tires which is resulting in replacement by company that installed. They took the time to check out several things, made some recommendations, answered my many questions, explained everything and performed work exactly as they said they would at a very reasonable price. I had another issue they couldn’t do and they referred me to another fantastic company. They are a small family business and there is a reason they have been around since 1953. It is great to find a small local business with such great customer service. I would highly recommend to anyone.