Michaels

This MIchaels is sufficient for my needs. If they carry it, it’s usually in stock and I can find what I need. Like others, I’m not thrilled with customer service. No one has been rude to me, it’s the little things at check out which if there are more than a few people in line, plan to wait a while. The cashiers are easily distracted by other things, answering the phone and not getting in any hurry, answering walk up questions from customers too good to stand in line or to ask someone out on the floor, helping customers find coupons on their phone. And since finding their coupons on a phone is generally a pain, it takes way too long. If you need a Michaels, you’ll find what you need but it can sometimes be frustrating getting through the line.

The store is big and the selection is decent. I actually found some pretty cool items here.
The customer service could use some work.
I visited on 11÷26÷14 with a friend. When we were waiting in line to cash out, the cashier was rude and snippy with my friend. She became visibly irritated by my friend putting her items on the counter. She put her hands up and said, «could you just wait?» There was no reason for it as far as I could tell. The customer in front of us had already paid, her items were bagged and her receipt was printing. It was as if the cashier just didn’t want to acknowledge the next customer until the previous one was gone.
When she finally did begin ringing up my friend, she complained about a display that someone else had set up right in front of their «please wait here» sign by the registers. So basically, instead of her walking 5 feet away and moving the display to reveal the sign she would rather just bark commands at first time customers who know nothing of the sign’s existence. Great employee.
I will definitely shop here again but hopefully next time I will have a better experience than I did during my first visit.

As with alot of people at this time of year, I’m trying to construct my Halloween costume. I decided to go to the Michael’s in Grove City because I knew it would be bigger than the one on Brice Road, and hopefully cheaper prices than hobby lobby.
I walked in and the first thing that hits me is, how crowded everything looks. They have quite a bit of space in there, which gets lost because of the store set up.
The middle section is all devoted to floral/​seasonal, and everything you could need is jammed in there.
For some reason there were plenty of carts standing in aisle ways with products in them but no customers. I needed help finding a particular item that they were sure to have and everytime I saw a store associate they hustled past me without making eye contact. Really? Geeze.
I guess I’ll just stick with the stores closer to my house then.