Cafe Runner

Grover Beach, États-Unis

2.9

20 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 805-481-7900
Site :
www.caferunner.com
Adresse :
160 N 7th St Ste B, Grover Beach, CA, 93433
Catégories :
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Carte

Vue de la rue

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Informations professionnelles

À emporter
Oui
Cartes de crédit acceptées
Oui
Parking à vélos
Non

Aujourd'hui

Aujourd'hui 8:00 – 14:00
16:00 – 21:00
Heure locale (Grover Beach) –

Horaires d'ouverture

lundi 8:00 – 14:00
16:00 – 21:00
mardi 8:00 – 14:00
16:00 – 21:00
mercredi 8:00 – 14:00
16:00 – 21:00
jeudi 8:00 – 14:00
16:00 – 21:00
vendredi 8:00 – 14:00
16:00 – 21:00
samedi 16:00 – 21:00
dimanche 16:00 – 21:00

Alentours

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20 avis sur Cafe Runner

Pas d'inscription demandée
Évaluation du lieu : 1
Grover Beach, CA
This is the absolute worst company i have ever gone through. Given them chance after chance to get the orders write. I pay for food and their delivery charge but yet the drivers are too stoned to make sure they do their jobs that they are paid to do. Tonight was beyond dumb. I called to tell them we were shorted on our order and the girls response is, «everytime we mess up your order you call and harass us!». Your joking right? Look at what u just said. I wouldnt be calling if my order was right. So i guess we should all just bend over and take brian and café runner stealing the money we work for with no regard. Never again. Over this stoner establishment with zero integrity or responsibility to their customers.
Évaluation du lieu : 5
Fresno, CA
I found Café Runner while dining at one of their delivery restaurants.
My parents live in San Luis Obispo and are in their 90’s. Needless to say it is hard for them to get out.
Café Runner has been a blessing because it is easy for them to call in and order and the food is from their favorite local restaurants.
Stormy is a delight to talk to and on the few times the food was late or cold they always made it better with coupons or credit.
Thank you Café Runner!
Tonight they ordered from Tahoe Joe’s in SLO. We were told we would get out delivery at 5:30. At 5:30 the driver was knocking on the door.
The food was hot and delicious as Tahoe Joe’s usually is when we dine at the restaurant.
Another home run!
Évaluation du lieu : 4
San Luis Obispo, CA
My husband and I use Café Runner mostly on the weekends for dinner. Since our daughter was born this has been the easiest way to enjoy local restaurants. They have been late a couple times, but they always send a coupon when that happens, so we overlook it. One time, the owner called me a couple days after to apologize for a late order and I admitted that I didn’t even realize they were late as I was busy at the time. He still explained that they held themselves to a high standard and sent another coupon. The delivery team has always been nice.
One point people should realize: if you order from a downtown restaurant on Thursday night (Farmer’s market night), there is a good chance that your meal will be late. On the bright side, you don’t have to face the crowds yourself.
Évaluation du lieu : 5
Arroyo Grande, CA
Food arrived before scheduled time. Not only was the food yummy it wad nice and hot. Thank you Brian and crew for a great dinner
Évaluation du lieu : 5
Arroyo Grande, CA
Food was warm, took about 45minutes. Worth it if you can’t drive or just for convenience.
Évaluation du lieu : 2
Santa Maria, CA
The man on the phone was very nice and helpful but my order was completely wrong. I was too busy to call back and complain but I think they can do better.
Évaluation du lieu : 1
Rancho Palos Verdes, CA
I had a similar experience to «Kristen S» I asked for my cake to be delivered to my friends job to surprise her for her birthday. When I ordered the cake I asked the lady to please write «Happy Birthday Samara» on it. She said only if I tip her she will. Being as desperate as I was for a cake delivery that same day I said «ok». The bill came out to $ 40.00 for a personal cake. As I saw the money withdrawn from my account I figured the cake would be well worth it. Being said, IT WAS NOT! Not to mention, the cake said nothing on it! I was soo upset! I called the caffe for them to put me on hold for 10 minutes, then hang up on me. BEWARE OF CAFE RUNNER.
Évaluation du lieu : 1
Rolling Hills Estates, CA
As I’m writing this review I’m crying because I’m so upset.
My boyfriend is in SLO on a work trip and it’s his birthday so I thought to have this company deliver a dessert to him. The woman I spoke to in the morning guaranteed that they would write happy birthday on the box if I left the driver a tip so I did.
Instead there was a box delivered that said Café Runner on the top.
So my boyfriend didn’t get it was a birthday surprise and went ballistic on the hotel staff for letting someone in his room to eat cake (it looked eaten off of)
The slice of cake ended up costing $ 20 and I didn’t at all get what I paid for.
When I called back later to tell them the mistake they were extremely rude and didn’t apologize once.
Évaluation du lieu : 1
Santa Maria, CA
Every time we place an order for lunch they arrive at least 30 mins late with cold food. Stopped ordering from this company a while ago, but there was a restaurant that we wanted so thought we would try them again, and surprise surprise 30 minutes late again. When I called to see how much longer all she could tell me was that the driver was running behind and there was nothing she could do about it. If you need to have food delivered use MealClub they are always on time and have great customer service.
Évaluation du lieu : 4
Pismo Beach, CA
Used tonight for the first time– they were on time and the food was still warm– the only reason I can’t give them a perfect review is they forgot the dipping sauce for the boneless hot wings– I will try them again for sure
Évaluation du lieu : 1
San Luis Obispo, CA
Very poor customer service. I’ve had problems with 3 different orders over the past few months having something missing from the order — apparently it is too much work for the driver to double-​check the order before leaving the restaurant. The girl I talked to was extremely rude and unhelpful when I asked for the partial amount to be refunded to my credit card (they have no way to issue a refund and can only give account credits — absolutely ridiculous). I won’t be ordering from them again, thus I have no use for an account credit. I will go back to using Meal Club where I’ve never had issues with missing items or rude, unprofessional employees.
Évaluation du lieu : 1
San Luis Obispo, CA
I could handle the fact that the owner got way too personal.
I could handle the fact he called me AT MY JOB just to ask me a personal question, and left a message saying he’s from caferunner when I never gave him that number to contact me (who wants food delivery leaving messages at their job?).
I could handle that although he asked me for my opinions on the website, but then got defensive and angry when I told him my opinions, that he asked me for.
What I can’t handle is contacting him to let him know the driver literally rang once and drove away and left the food on the porch, not even in a bag — (something I’ve never had happen with ANY food delivery) — and he responds with LOL.
LOL? Really? That’s how you treat someone that’s been ordering with you for years? No further response from him after «LOL».
The owner clearly has boundary and maturity issues, and should hire someone else to handle customer service.
Évaluation du lieu : 2
Arroyo Grande, CA
I’ve been ordering from Café Runner for years. It seems there has been a recent turnover in staff and not for the better. I have had problems with my last three orders. The first one was 40 minutes late because the driver was pulled over for speeding and driving over the double yellow line on El Campo-​or so he claimed upon arrival. The end result-​cold and soggy dinner at 8pm. My second order I requested several sides-​all of which were missing. And tonight’s order was just completely wrong. Again, with missing sides and ingredients included that were specifically requested to be left out due to allergy. Brian used to offer excellent customer service, however, the new staff seemed extremely condescending when I expressed these issues and stated it is not possible for the driver to «pick apart» my meal to make sure it’s right. So here I sit with my incorrect dinner, part of which I’m allergic to, once again from Café Runner. I can’t imagine I’m the only person these issues are happening with. Saddened by the decline in Café Runner’s quality of service.
Évaluation du lieu : 5
San Luis Obispo, CA
I don’t often leave reviews but when I do it is because exceptional customer service was provided. My meal was a little late nothing major just not delivered on the time frame promised. I did not complain write a bad review or call in to make a huge deal about it. I then received an unprovoked phone call from Brian at Café runner. He called to apologize about being late and let me know they are working on the issue also offered me a coupon toward my next purchase. I WILL definitely be using café runner again. Great job to you and your staff for staying on top and making sure your customers are taken care off. Also for allowing me to be lazy and order delicious food to my door.
Évaluation du lieu : 5
Santa Ynez, CA
I tried Café Runner for the first time this evening. I have always thought that it was a really smart idea. I loved that I got a phone call when what I ordered was not available at the restaurant. The guy on the phone checked out the menu with me and told me what other people liked. He also treated me to a desert! Of course, it does take a while, so give yourself about an hour… but it did take EXACTLY how long it quoted.
Évaluation du lieu : 1
San Luis Obispo, CA
If you’re a restaurant and thinking of doing business with café runner, don’t. Their employees get in your way and are not friendly. When they take a long time to deliver the food to customers, they’ll blame it on your restaurant which (literally) left a customer swearing at me over the phone.
Évaluation du lieu : 4
Santa Maria, CA
I’ve had pretty good experiences with this service. The drivers are always friendly. The only trouble is that I haven’t been able to redeem promo codes on the website. Good service overall
Évaluation du lieu : 4
Arroyo Grande, CA
I’m giving a 4star rating for the simple fact that Brian takes care of his customers. I had a bad experience after having history of good ones. Brian made good and followed with phone call. Recd order on time food very hot and the delivery person was very friendly.
Évaluation du lieu : 1
Santa Maria, CA
Dangerous drivers! Poorly managed and rude employees. These people are the face of your company driving around with your name and number on the roof. They need to drive safely and respectfully, this has not been the case many times. YOU AND YOUR FOOD ARE SAFER GETTING IT YOURSELF!
Évaluation du lieu : 5
San Luis Obispo, CA
We have been ordering from Brian&Café Runner for about 10 years now.
I don’t really like to cook so much so it does help us to relax at home better.
We work alot&appreciate the variety&quality of restaraunts&services.Brian is very helpful, personable&friendly always ready to acommodate you&personalize your ordering needs. He keeps your Favorite orders&restaurants on file so ordering is easier&faster too!~We are regular customers, about 1−2X per week, so We should know about how Good Café Runner is!!~Thanks Brian for your Great Business!~