Stopped by this kiosk in Gurnee Mills mall tonight to ask how much it would be to replace the screen on my fiancée’s Samsung Galaxy S5. When my family and I walked up, the girl ‘working’ the counter was busy on a personal call on her cell phone. After a minute or so she told the person on the phone to hold on and she put her phone down then asked if she could help me. I tell her I wanted to see how much it would be to get the screen on a Galaxy S5 fixed and she mumbled what I thought was $ 25. I say, $ 25? Uhhh ok! And it the rudest way possible she replies that she said $ 200. While my initial response would have involved my foot and her ass, I informed her that she was speaking very quietly and I didn’t hear her when she said $ 200. Either way, it’s cheaper to pay my deductible with my cell provider’s insurance coverage so no loss for me to not give them any business. Maybe the people running this kiosk should hire someone who’s actually happy to have a job and isn’t upset her personal phone calls during work hours are interrupted. Wish I could give this place a lower rating and urge people not to waste their time or money at this place. (Also the other two kiosks I checked with in the mall that fix phone screens, one place quoted $ 100 but that their technician wasn’t in until tomorrow and the one by the Lego Store said $ 190)
Neal Z.
Évaluation du lieu : 1 Chicago, IL
I bought a shitty samsung verizon phone as a replacement for my samsung intensity that fell into lake michigan cuz my friend faked me out shakin me and whatnot. When I bought the phone I didn’t realize there were no returns, and the phone is so old that the verizon backup assistant couldn’t backup my contacts. They were kinda shitty to me on the phone. They have cheap iphones there but will not shop again. there are better options on EBAY!!!