I’ve been a fan of Express for a very long time! Glad they have an outlet near me to get a better deal on the merchandise. You never have to pay full price at this store which is a plus. Today, the male associate behind the counter didn’t seem to eager to assist me with my return. Just looked at me, didn’t say anything, then I said«can you help me» and he then said ya. I know returns are tedious but they come with the territory. Customer service needs some improvement here!